Salesforce technical delivery Manager
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Role details
Tech stack
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Job description
· Lead the technical design, architecture, and delivery of Salesforce solutions, ensuring alignment with business requirements.
· Collaborate with business analysts, architects, and stakeholders to translate functional requirements into scalable technical designs.
· Oversee the development, configuration, and customization of Salesforce solutions, including Sales Cloud, Service Cloud, Marketing Cloud, or other Salesforce products.
· Ensure adherence to Salesforce best practices in areas such as Apex, Lightning Web Components, integrations, and data modeling.
· Define and manage technical project plans, resource allocation, and timelines to ensure timely delivery.
· Drive end-to-end ownership of technical solutions, including development, integration, testing, and deployment.
· Mentor and guide Salesforce developers, administrators, and other technical team members to enhance their skills and ensure high-quality deliverables.
· Collaborate with QA teams to ensure comprehensive testing and defect resolution.
· Implement DevOps processes for CI/CD pipelines using tools like Salesforce DX, Copado, or Gearset.
· Oversee data migration efforts, ensuring data quality, integrity, and security during transitions.
· Manage risks, dependencies, and issues to maintain project health and mitigate delivery challenges.
· Engage with stakeholders to provide regular updates on technical progress, challenges, and achievements.
· Stay updated on Salesforce platform innovations and recommend adoption of new features or tools to enhance delivery.
Requirements
We are seeking a highly experienced Salesforce Technical Delivery Lead with 10+ years of expertise in delivering complex Salesforce implementations. The ideal candidate will have strong technical leadership capabilities, deep Salesforce platform knowledge, and proven experience in managing end-to-end Salesforce project delivery. This role involves overseeing technical teams, aligning solutions with business objectives, and ensuring high-quality delivery. The Technical Delivery Lead will work closely with cross-functional teams and stakeholders to drive successful project outcomes., · Bachelor’s degree in computer science, Information Technology, or a related field.
· 15+ years of experience in Salesforce implementations, with 5+ years in a technical leadership role.
· Proven expertise in Salesforce architecture, custom development (Apex, LWC), and integration patterns (REST/SOAP APIs, middleware).
· In-depth knowledge of Salesforce platform capabilities, including declarative tools, security models, and data management.
· Strong understanding of CI/CD processes and tools like Salesforce DX, Jenkins, or Copado.
· Experience with Agile methodologies and tools such as JIRA or Confluence.
· Hands-on experience in delivering multi-cloud Salesforce implementations.
· Salesforce certifications, such as Platform Developer II, Sales Cloud Consultant, or Service Cloud Consultant.
· Excellent communication, leadership, and stakeholder management skills.
Preferred Qualifications
· Additional Salesforce Certified Application Architect or System Architect (or higher certifications).
· Experience leading global Salesforce implementations across multiple regions or business units.
· Familiarity with advanced DevOps practices, including automation and release management.
· Knowledge of data migration tools like Data Loader, Informatica, or MuleSoft for Salesforce integrations.
Soft Skills
· Strong analytical and problem-solving abilities.
· Exceptional collaboration and interpersonal skills to work across diverse teams.
· Ability to manage multiple priorities in a fast-paced environment.
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