Product Support Engineer I 37764070

As a Product Support Engineer , you’ll play an important role in supporting advanced products and system prototypes throughout their development and deployment lifecycle. You’ll work alongside engineers, operators, and customers to troubleshoot issues, support testing activities, and help ensure products perform as intended in challenging and dynamic environments.

This position offers a unique opportunity to strengthen your technical expertise while contributing to innovative communications and network technologies within the aviation and defense sectors.

What You’ll Do

As a Product Support Engineer I, you will:

• Provide technical support for product and system prototypes.
• Assist with troubleshooting, diagnosing, and resolving product performance issues.
• Support product installation, integration, configuration, and testing activities.
• Identify errors, defects, and system issues and coordinate corrective actions with engineering teams and operators.
• Work closely with customers to understand technical requirements and recommend effective solutions.
• Support network and communications systems maintenance activities.
• Analyze technical data and help evaluate system performance.
• Follow test procedures, service manuals, and engineering documentation to ensure successful implementation and support.
• Collaborate with cross-functional teams to improve product reliability and customer satisfaction.
• Learn and apply industry best practices related to communications systems, networks, and emerging technologies.

• Bachelor’s Degree in Engineering, Technology, Computer Science, Information Systems, or a related technical field.
• Typically 0-2 years of related professional experience.

Technical Skills

• Exposure to:
• Wireless networks
• Tactical communications systems
• Personal computer hardware and software
• System-level maintenance of communications and network systems
• Strong communication and customer interface skills.
• Ability to learn complex technical systems and apply troubleshooting methodologies.
• Strong analytical, problem-solving, and organizational abilities.

Preferred Qualifications

Candidates with any of the following experience are highly encouraged to apply:

• Familiarity with military operations, logistics, or tactical communications environments.
• Understanding of network integration and traditional communications systems and sensors.
• Ability to read and interpret schematics and technical documentation.
• Experience using service manuals and following test procedures.
• Knowledge of logical troubleshooting techniques.
• Experience working with:
• RF (Radio Frequency) systems
• Vehicle installation and maintenance procedures
• Communications equipment integration
• Background in:
• Aerospace and Defense
• Government programs
• U.S. Military operations
• Prior leadership experience in military or civilian organizations.

What Makes You Successful

We’re looking for someone who is:

• Curious and eager to learn emerging technologies.
• Passionate about solving technical challenges.
• Customer-focused with excellent interpersonal skills.
• Comfortable working in collaborative, fast-paced environments.
• Detail-oriented and committed to delivering high-quality results.
• Ready to grow their engineering career while supporting innovative products and systems.

• Competitive pay of $31.97/hour
• Exposure to cutting-edge aviation, communications, and defense technologies
• Hands-on experience supporting prototype and advanced systems
• Collaborative and supportive engineering environment
• Opportunities to learn from experienced industry professionals
• Career growth and professional development opportunities
• Meaningful work that contributes to mission-critical operations and technological advancement, Pay Details: $31.97 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

PDS Tech Commercial is partnering with a leading organization in the aviation industry to hire a Product Support Engineer in Englewood, CO. If you’re an aspiring engineer with a passion for technology, communications systems, troubleshooting, and customer support, this is an exciting opportunity to gain hands-on experience supporting cutting-edge products and prototypes that make a real-world impact., At PDS Tech Commercial, we connect talented professionals with opportunities that drive innovation and advancement. This role offers the chance to gain valuable experience supporting next-generation communications and network technologies while working alongside industry experts., Apply today and join PDS Tech Commercial as a Product Support Engineer I, helping deliver the technology solutions that power the future of aviation and advanced communications.