Product Support Engineer I

• As a Product Support Engineer I, you will be learning to provide technical support and troubleshooting for our product and system prototypes.
• You’ll assist with assessing our customer needs and determining the most appropriate technical solution for concept and prototype products and systems.
• You’re technical responsibilities include the support of product installation, testing, error/defect detection and correction, and coordinating the appropriate corrective action with engineers and operators.

• Must-haves: Exposure to wireless networks, tactical communications and personal computers Communication and customer interface skills Familiarity with system level maintenance of networks and communications systems
• Preferred: Working knowledge of operating military units and logistics Familiarity with the network and integration of traditional communications systems and sensors Ability to read schematics, use service manuals, follow test procedures, and use logical trouble shooting techniques.
• Experience with RF, vehicle installation and maintenance procedures Background in the Aerospace and Defense Industry, Government, or US Military Leadership experience in the military or civilian organization

Education:

• Must-haves: Bachelor’s degree in a related field of study or typically 0-2 or more years of related experience

Languages:

• English Read, Write Speak

Skills: Required

• WIRELESS NETWORKS
• TACTICAL COMMUNICATIONS
• PERSONAL COMPUTERS
• SYSTEM LEVEL MAINTENANCE OF NETWORKS AND COMMUNICATIONS SYSTEMS
• COMMUNICATION AND CUSTOMER INTERFACE SKILLS

Additional

• READING SCHEMATICS
• GOVERNMENT
• US MILITARY
• LEADERSHIP EXPERIENCE IN THE MILITARY OR CIVILIAN ORGANIZATION
• OPERATING MILITARY UNITS AND LOGISTICS
• NETWORK AND INTEGRATION OF TRADITIONAL COMMUNICATIONS SYSTEMS AND SENSORS
• USING SERVICE MANUALS
• FOLLOWING TEST PROCEDURES
• USING LOGICAL TROUBLE SHOOTING TECHNIQUES
• RF
• VEHICLE INSTALLATION AND MAINTENANCE PROCEDURES
• AEROSPACE AND DEFENSE INDUSTRY

Languages:

• English( Speak, Read, Write )

Minimum Degree Required:

• Bachelor’s Degree, * Bachelor’s (Required), * Exposure to wireless networks: 3 years (Required)

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.