Technology Services Technician

Our technology professionals play an essential role in supporting teaching, learning, and daily school operations. Every device you repair, network issue you resolve, and staff member you assist helps create a better educational experience for our students.

Examples of Duties

As a Technology Services Technician, youll help keep our schools connected and technology running smoothly by:

• Installing, configuring, maintaining, and troubleshooting computers, tablets, mobile devices, and peripheral equipment.
• Supporting local and wide area networks (LAN/WAN), servers, and related systems.
• Troubleshooting software applications, telephone systems, and Voice-over-Internet Protocol (VoIP) technology.
• Providing responsive technical assistance and guidance to District staff.
• Diagnosing technical problems and implementing effective solutions to minimize disruptions., Requests for reasonable accommodations for the testing process must be made no less than three (3) days prior to the examination. Requests must be signed by your medical doctor, school psychologist, or learning consultant as appropriate and must be on provider letterhead and contain an actual signature.

No benefits assigned

01

The following questions will help us determine whether you meet the minimum qualifications for the Technology Services Technician position. You may qualify through a combination of education and work experience. Please select the answers that best describe your qualifications. Your responses must be supported by the education and work experience listed in your application.

• I certify that I have read this notice and understand the instructions provided.

02

This position requires two years (48 semester or 72 quarter units) of college-level coursework or equivalent including a minimum of 12 units of coursework in computer science, management information systems, or a closely related field. 2 years of experience is equivalent to 2 years of education. (Note: Make sure this is listed in the education portion of the application) Do you meet this educational requirement?

• Yes
• No

Problem Solving Skills, Identify Issues, Training/Teaching, Operations, Mobile Devices, Peripheral Hardware, Computer Maintenance, Local Area Network (LAN), Wide Area Network (WAN), Technical Support, Education: Two years (48 semester or 72 quarter units) of college-level coursework or equivalent, including a minimum of 12 units of coursework in computer science, management information systems, or a closely related field.

Additional experience beyond the required experience indicated below may be substituted for the required education on a year-for-year basis.

Experience: Two years of experience in the installation, operation, and maintenance of computer workstations, servers, server systems, peripherals, local area networks, and related equipment.

Additional years of education in a highly related field beyond the required education indicated above may be substituted for one year of the required experience.

Special: Possession of an appropriate, valid Drivers License.

Ability to be insured, and continue to be insurable, by the Districts liability insurance carrier.

All licenses, certificates, and other requirements listed above are required at the time of employment and must be maintained during the course of employment unless otherwise noted., * No college coursework

• Less than 1 year of college (fewer than 24 semester units)
• At least 1 year but less than 2 years of college (24-47 semester units)
• Associates degree
• Bachelors degree or higher

04

Please describe your approach to customer service and what you would do to ensure the satisfcation of your clients in a school district environment.

05

How many years of experience do you have in areas of installation, operation, and maintenance of computer workstations, servers, server systems, peripherals, local area networks, and related equipment? This information must be detailed in the work experience section of the application.

• No experience
• Less than 1 year
• At least 1 year but less than 2 years
• At least 2 years but less than 3 years
• At least 3 years but less than 4 years
• At least 4 years
• 5 or more years

06

Please describe your experience working with mobile devices and tablets in a networked environment.

07

Special Requirement: Possession of a valid California Drivers License. Do you have a valid California Drivers License?