Product Owner - Payments & Data

Payment professionals can free up their time without needing to spend hours in bringing together data from multiple payment service providers and data sources, thanks to our no-code tools all the payments data and insights are available within seconds, allowing users to focus on taking actions and increasing their businesses success. We are looking for a driven and motivated Product Owner - Payments & Data to join our dynamic, hybrid team. This role offers the unique opportunity to be a key contributor to our growth and success. You will play a pivotal role in building and developing our data analytics product, understanding payments performances while directly impacting our clients’ ability to optimize their payment processes. As we scale, you will have the chance to evolve into a leadership position and shape the future direction of our company. Tasks

• Own and manage the product backlog for data and analytics features related to payment performance, transaction monitoring, and operational insights.
• Define and prioritize user stories, epics, and product features based on business value, user feedback, and insights from data analysis.
• Work closely with stakeholders (e.g., finance, operations, analytics) to understand user needs and translate them into clear product requirements.
• Analyze payment and transaction data to inform feature development, identify user pain points, and uncover growth opportunities.
• Collaborate with design and frontend teams to craft intuitive UI/UX flows for dashboards, anomaly alerts, and reporting interfaces.
• Map end-to-end user journeys for both internal users (e.g., analysts, ops teams) and external users (e.g., merchants), ensuring usability and clarity.
• Use tools like Grafana, Tableau, or custom-built dashboards to validate hypotheses and measure the impact of product changes.
• Continuously monitor key payment metrics (e.g., success rates, chargebacks, processing latency) to define product KPIs and influence roadmap priorities.
• Ensure data consistency and integrity by working with engineers and analysts to define validation logic and edge-case handling.
• Drive product discovery and experimentation by testing small iterations, gathering feedback, and refining based on measurable outcomes.
• Align product vision and delivery timelines with cross-functional teams to support business goals and regulatory needs.

• 3+ years of product management experience in data analytics, payments, or financial technology products - or an equivalent role with a strong track record of delivering data-driven solutions.
• Proven experience in the payments industry (e.g., acquiring, processing, PSPs, gateways, or financial operations), with a solid understanding of payment flows, chargebacks, success rates, and operational KPIs.
• Demonstrated ability to define and manage product backlogs, write clear user stories, and prioritize features based on business impact and user feedback.
• Strong analytical mindset with hands-on experience working with transactional data, defining metrics, and drawing insights to guide product decisions.
• Experience working with BI tools (e.g., Grafana, Tableau, Metabase) and collaborating with analytics or data engineering teams on dashboards and reports.
• Ability to work closely with UX/UI designers to shape user journeys, wireframes, and product interfaces for data-heavy applications.
• Excellent communication and stakeholder management skills, with a track record of aligning cross-functional teams around a shared product vision.
• Familiarity with agile methodologies (e.g., Scrum, Kanban), and experience guiding iterative development cycles in a fast-paced environment., * Hands-on experience working with real-world payment and transaction data.
• Opportunity to learn directly from industry experts, including professionals with decades of experience in fintech and data engineering.
• Exposure to cutting-edge technologies and analytics tools used in the payments industry.
• Development of analytical, problem-solving, and data visualization skills.
• Potential for a full-time role upon successful completion of the internship.
• Opportunity to build a strong foundation in the rapidly growing fintech and payments sector.

Join Congrify as a Product Owner - Payments & Data and kickstart your career in the dynamic world of fintech. Gain hands-on experience, work with industry experts, and make a real impact on innovative projects. We look forward to welcoming you to our team!

At Congrify we are a payments data observability and intelligence company. We enable merchants and payment service providers increasing revenues, optimizing costs, ensuring compliant and efficient reconciliation processes., Congrify is a B2B SaaS company focused on payment observability and intelligence. Our no-code platform consolidates data from various payment sources, providing businesses with the tools to effectively reconcile, monitor, and analyze their payment data. We enable optimization of revenue streams, cost reduction, and enhanced compliance. The Congrify team brings over 50 years of combined experience from notable companies such as Western Union, Booking.com, Wirecard, Worldpay and others, offering deep industry insights and expertise.