Windows Engineer

This is an excellent opportunity to work within a critical infrastructure team, supporting and maintaining restricted Windows environments, providing expert technical support and contributing to the ongoing stability, security and performance of key systems., * Provide BAU support, administration and configuration management across Windows infrastructure and workplace environments.

• Plan and coordinate maintenance and patching activities.
• Implement changes within Windows environments while minimising operational disruption.
• Manage and maintain asset inventories, documentation and technical knowledge bases.
• Resolve incidents and service requests in line with agreed SLAs.
• Act as Tier 2 / Tier 3 support for complex Windows-related issues.
• Support incident response, investigation, remediation and root cause analysis activities.
• Monitor system performance, security and backups.
• Respond proactively to monitoring alerts and system health issues.
• Ensure compliance with security policies and best practices.
• Work with internal stakeholders and third-party suppliers to maintain service excellence.

• Active DV Clearance.
• Strong Windows Engineering experience across both infrastructure and workplace environments.
• Hands-on expertise with Windows Server and Windows Operating Systems.
• Experience supporting desktop applications.
• Strong knowledge of virtualisation technologies, including VDI environments.
• Experience with storage solutions.
• Active Directory and Access Management expertise.