Service Receptionist
Drk Investment Co.
Manchester, MO, United States
25 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Job source
Tech stack
Microsoft Office
Workday
Job description
- Greet and assist customers with scheduling service appointments.
- Answer and forward incoming phone calls to the correct department.
- Assist customers with service quotes and providing estimates.
- Making outbound phone calls to customers about upcoming services.
- Providing excellent customer service to all customers.
Requirements
- Enthusiastic with high energy throughout the workday
- Outgoing and friendly
- Quality customer service skills
- Strong interpersonal and communications, in-person and over the phone
- Capable of learning and using Microsoft Office
- Persistent, competitive and good work ethic
- Focuses on the customer’s needs to enhance their experience
Benefits & conditions
Work schedule is 4 days a week, 6:30am - 5:30pm or 8:00am - 7:00 pm (3-week rotating schedule) Although Saturdays are required, every 3 weeks you will get Friday through Tuesday off!
Regular, full-time employees also enjoy the following:
- Generous benefit package that includes medical, dental, vision, company-paid life and disability insurance offered after only 30 days of employment.
- A great hourly rate plus commission.
- 401(k) with company match with 100% vesting immediately, 60 hours of paid time off and holiday pay after only 90 days of employment.
- Fun and friendly environment that promotes hiring from within for growth opportunities.
Apply for this position
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Prepare application
- Draft this with your agent
- Open in Claude
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