Service Receptionist
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Role details
Tech stack
Job description
- Greet customers, visitors, and clients warmly upon arrival, providing exceptional front desk service
- Answer multi-line phone systems promptly, professionally, and courteously, directing calls as needed
- Manage appointment scheduling and coordinate with service technicians to ensure timely customer service
- Handle clerical tasks such as filing, data entry, proofing documents, and maintaining accurate records
- Support office management duties including organizing supplies, managing mail distribution, and maintaining cleanliness of the reception area
- Communicate effectively with clients via phone and in person to address inquiries or direct them appropriately
- Assist with administrative support tasks such as typing correspondence, proofreading documents, and supporting customer support efforts
Requirements
We are seeking an energetic and detail-oriented Service Receptionist to join our team. In this vital role, you will be the first point of contact for customers and visitors, ensuring a smooth and welcoming experience. Your organizational skills and friendly demeanor will help maintain efficient office operations and support excellent customer service., * Previous office management or administrative experience preferred, especially in a customer-facing role
- Strong computer skills with proficiency in Microsoft Office (Word, Excel) and general computer literacy
- Excellent phone etiquette with experience handling multi-line phone systems and phone reception duties
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
- Bilingual abilities are a plus to better serve diverse clientele
- Experience in clerical tasks such as filing, proofreading, and data entry is highly valued
- Personal assistant or front desk experience that showcases strong customer service skills is advantageous
Join us to be part of a dynamic team committed to delivering outstanding service while building your career in a supportive environment!
Benefits & conditions
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
About the company
Our organization has a rich history of growth and community involvement, beginning with a humble start and evolving into one of the leading retail networks in the industry. We are dedicated to fostering a positive, inclusive environment where our team members can thrive and make a meaningful impact.
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Prepare application
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