Information Technology Specialist

MJW TECHNICAL SERVICES, INC.
Amherst, NY, United States
29 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$70,000 - $80,000
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory User Authentication Cloud Storage Dynamic Host Configuration Protocol Domain Name System (DNS) Multi-Factor Authentication Identity and Access Management Virtual Private Networks (VPN) Network Troubleshooting Networking Basics Network Connections
+12 more
Remote Access Technology Remote File Sharing Cloud Services Microsoft SharePoint TCP/IP Wi-Fi Technology Office365 Software Troubleshooting Peripherals Information Technology Laptops User Accounts

Job description

Β· Provide end-user technical support for hardware, software, Windows devices, peripherals, authentication, remote access, network connectivity, Wi-Fi, VPN, and general IT issues.

Β· Administer and support Microsoft 365 and Entra ID, including user accounts, groups, licensing, permissions, multifactor authentication, security controls, and employee onboarding/offboarding.

Β· Support Microsoft 365 collaboration and cloud storage services, including SharePoint Online, OneDrive synchronization, document libraries, file sharing, access permissions, and desktop integration.

Β· Maintain and troubleshoot IT and communications infrastructure, including PCs, laptops, printers, networking, DNS/DHCP/TCP/IP, and the organization’s Zoom phone system, including provisioning and call routing.

Β· Participate in IT projects and continuous improvement initiatives, assisting with research, testing, implementation, deployment, and documentation of new technologies, including projects involving Microsoft 365, Entra ID, traditional Active Directory, and hybrid environments.

Requirements

Candidates should be reliable, mature, detail-oriented, organized, and able to work under time constraints in a busy, project-oriented environment with changing priorities. Excellent communication and problem-solving skills are a must., Β· 5+ years of Information Technology experience with strong troubleshooting, analytical, and problem-solving skills.

Β· Working knowledge of Microsoft Windows, Microsoft 365 applications, cloud services, and identity management concepts.

Β· Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and general network troubleshooting.

Β· Strong written, verbal, and interpersonal communication skills, with the ability to clearly explain technical concepts to non-technical users.

Β· Highly organized, self-motivated, and detail-oriented, with the ability to prioritize multiple requests, work independently, document solutions, and continually learn new technologies.

All candidates must have US citizenship.

Benefits & conditions

Salary Range: $70,000-$80,000

Pay: $70,000.00 - $80,000.00 per year, * 401(k)

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement

About the company

For more than 40 years, the MJW Companies (MJW Corporation, Inc. and MJW Technical Services, Inc.) have helped clients in the United States and internationally better understand and effectively remediate radiologically contaminated sites and comply with CERCLA, NRC, MARSSIM, and complex nuclear and radiological regulations. MJW professionals include Health Physicists, Radiological Engineers, and a broad range of environmental disciplines that measure, interpret, and control radiation and environmental hazardous material exposures and ensure the protection of workers, the general public, and the environment.

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