Information Services Specialist I (IT & Security)

• Be a capable first point of contact for IT support - hardware, software, accounts, and connectivity.
• Set up and maintain laptops, M365 accounts, and access for new and departing employees.
• Help monitor security alerts, run vulnerability scans, and track fixes.
• Support access reviews, MFA, and our security awareness/phishing program.
• Document what you do so the next person (and future you) has a head start.

• A degree in IT/cybersecurity or equivalent experience/certs (A+, Network+, Security+ all welcome).
• Comfort with Windows and Microsoft 365.
• Strong troubleshooting instincts and a genuine desire to learn.
• Clear communication and a service-first attitude.
• Bonus: scripting (PowerShell), cloud (AWS), or security coursework/certs.

• Full-time, standard hours 8:00 a.m.-5:00 p.m., Monday-Friday, with a one-hour unpaid meal break. We offer flexible scheduling with supervisor approval.
• This is a non-exempt (hourly), overtime-eligible position; hours over 40 in a week are paid at time-and-a-half.
• Occasional after-hours work for incidents, maintenance windows, or deployments.
• Some lifting and handling of IT equipment may be required.

Eligibility: This role requires U.S. citizenship as a condition of our U.S. Department of Defense contract - both for physical access to client sites and for access to contract-controlled information (NOFORN dissemination control). You must also be eligible to obtain a U.S. security clearance (Secret); an active clearance isn’t required to start, and we sponsor it as your responsibilities grow.

Eligibility: This role requires U.S. citizenship as a condition of our U.S. Department of Defense contract - both for physical access to client sites and for access to contract-controlled information (NOFORN dissemination control). You must also be eligible to obtain a U.S. security clearance (Secret); an active clearance isn’t required to start, and we sponsor it as your responsibilities grow.

Compensation & benefits: $45,000-$55,000 annually. Full-time employees receive a comprehensive benefits package, including medical insurance (BCG covers 80% of the standard plan, effective on your first day with no waiting period); company-paid dental, vision, life, and short- and long-term disability coverage; a 401(k) with company match; 11 paid holidays plus paid vacation and sick/personal time; a tuition assistance program (up to $5,250/year); and pre-tax FSA/HSA options., * 401(k)

• Dental insurance
• Life insurance
• Tuition reimbursement
• Vision insurance