Global Systems Administrator

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!Job DescriptionRole: Global Systems Administrator - Manufacturing & Core InfrastructureLocation: Chester, South Carolina - On-siteJob Summary: Reporting to the Manufacturing IT Infrastructure Team Lead, the Global Systems Administrator will be responsible for the design, implementation, support, and optimization of global core infrastructure and manufacturing systems environments. The successful candidate will provide technical and operational leadership while ensuring the availability, security, resiliency, and performance of data centres, cloud platforms, and manufacturing operational technology systems.This position serves as a key liaison between IT, engineering, manufacturing teams, external vendors, and other stakeholders. The role supports a 24/7 global manufacturing environment and contributes to the continuous improvement, automation, and standardization of infrastructure and manufacturing systems.Compensation: $73,000-$77,000BenefitsHealth Insurance (includes teledoc, virtual health, FSA, HCSA & other benefits)Dental InsuranceVision InsuranceLife InsuranceHealth Spending AccountEmployee Support and Mental WellnessShort-term Disability401(k) MatchPaid VacationFloating DaysEmployee Assistance ProgramEmployee Engagement EventsAwards and RecognitionTuition ReimbursementService AwardsEmployee Perks & DiscountsJob ResponsibilitiesManage and optimize servers, enterprise storage, virtualization platforms, and cloud, on-premises, and hybrid infrastructureContribute to the design and execution of global data centre strategies, including cloud, co-location, and on-premises environmentsResearch and recommend new infrastructure technologies aligned with organizational requirements and industry best practicesSupport, maintain, and enhance virtualized manufacturing environments, including Siemens and industrial automation platformsCollaborate with engineering teams and external vendors to deploy and support manufacturing computing systemsEnsure the uptime, resiliency, security, and performance of manufacturing infrastructure systemsManage capacity planning, technology refreshes, and lifecycle management for manufacturing systemsProvide Level 2 and Level 3 support for global infrastructure and manufacturing systems within established service-level agreementsPerform infrastructure and system patching activities in accordance with corporate standardsLead incident response, troubleshooting, and service restoration activities during critical outagesParticipate in a 24/7 on-call rotation and respond to after-hours infrastructure and manufacturing system issuesFollow IT service management processes, including incident, problem, change, and service managementImplement and maintain infrastructure in accordance with corporate cybersecurity frameworks, policies, and governance standardsManage system access controls, permissions, security configurations, and compliance requirementsEnsure software licensing compliance and adherence to enterprise technology standardsContribute to disaster recovery planning, documentation, testing, and optimizationSupport enterprise backup strategies to ensure data integrity, availability, and recoverabilityServe as a technical contributor or technical lead for infrastructure and manufacturing technology projectsExecute project deliverables and ensure established milestones and technical requirements are achievedCollaborate with cross-functional teams to deliver solutions aligned with operational and business needsAct as a primary liaison with infrastructure vendors for technical support, escalation, and issue resolutionMonitor vendor performance and adherence to contractual service-level agreementsCommunicate technical information effectively to technical and non-technical stakeholdersMaintain detailed documentation for systems, configurations, procedures, and operational standardsIdentify opportunities for process improvement, automation, standardization, and improved system performancePerform additional duties as assignedQualificationsBachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and professional experience3-10+ years of systems administration or infrastructure experience3-10+ years of experience supporting manufacturing or operational technology environmentsExperience supporting infrastructure within a 24/7 enterprise or manufacturing operationStrong understanding of cloud, on-premises, hybrid infrastructure, and data centre operationsHands-on experience with VMware ESXi 6.x, 7.x, or newer virtualization environmentsExperience administering Windows Server 2016, 2019, or 2022Experience with Active Directory, Microsoft 365 administration, Microsoft Azure, and LinuxExperience with enterprise storage, backup, and disaster recovery technologiesUnderstanding of networking fundamentals and infrastructure monitoring toolsHands-on experience with Siemens WinCC and TIA Portal is strongly preferredExperience with Rockwell Automation or Allen-Bradley FactoryTalk is an assetExperience with ThinManager, thin-client environments, VDI, or Terminal ServicesExperience supporting HP and Dell enterprise server hardwareBroad technical knowledge across servers, networking, virtualization, cloud infrastructure, and manufacturing systemsExperience within an industrial or manufacturing environment, preferably supporting Siemens technologiesStrong problem-solving, troubleshooting, and critical-thinking skillsStrong business acumen and the ability to align infrastructure solutions with organizational objectivesExcellent verbal and written communication skillsStrong stakeholder and vendor management capabilitiesAbility to manage multiple priorities in a fast-paced manufacturing environmentCollaborative, team-oriented approach with the ability to provide technical leadershipHigh attention to detail and commitment to security and operational excellenceWillingness to participate in an on-call rotation and provide after-hours supportAbility to work on-site at the Chester, South Carolina facilityAbility to travel occasionally to other company locations as requiredBenefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee’s sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and professional experience
• 3-10+ years of systems administration or infrastructure experience
• 3-10+ years of experience supporting manufacturing or operational technology environments
• Experience supporting infrastructure within a 24/7 enterprise or manufacturing operation
• Strong understanding of cloud, on-premises, hybrid infrastructure, and data centre operations
• Hands-on experience with VMware ESXi 6.x, 7.x, or newer virtualization environments
• Experience administering Windows Server 2016, 2019, or 2022
• Experience with Active Directory, Microsoft 365 administration, Microsoft Azure, and Linux
• Experience with enterprise storage, backup, and disaster recovery technologies
• Understanding of networking fundamentals and infrastructure monitoring tools
• Hands-on experience with Siemens WinCC and TIA Portal is strongly preferred
• Experience with Rockwell Automation or Allen-Bradley FactoryTalk is an asset
• Experience with ThinManager, thin-client environments, VDI, or Terminal Services
• Experience supporting HP and Dell enterprise server hardware
• Broad technical knowledge across servers, networking, virtualization, cloud infrastructure, and manufacturing systems
• Experience within an industrial or manufacturing environment, preferably supporting Siemens technologies
• Strong problem-solving, troubleshooting, and critical-thinking skills
• Strong business acumen and the ability to align infrastructure solutions with organizational objectives
• Excellent verbal and written communication skills
• Strong stakeholder and vendor management capabilities
• Ability to manage multiple priorities in a fast-paced manufacturing environment
• Collaborative, team-oriented approach with the ability to provide technical leadership
• High attention to detail and commitment to security and operational excellence
• Willingness to participate in an on-call rotation and provide after-hours support
• Ability to work on-site at the Chester, South Carolina facility
• Ability to travel occasionally to other company locations as required

• Health Insurance (includes teledoc, virtual health, FSA, HCSA & other benefits)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Spending Account
• Employee Support and Mental Wellness
• Short-term Disability
• 401(k) Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition Reimbursement
• Service Awards
• Employee Perks & Discounts, Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee’s sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!