Help Desk Technician

• The primary responsibilities for this Field Service Technician include providing great customer service while diagnosing and solving retail equipment failures within service level agreements at client locations in a service geography.
• This equipment includes POS (point of sale) registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo and other related computer peripherals.
• This Field Service Technician position involves driving between Client locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls.

High School Diploma

IT Field Service. Preferably Point of Sale, Printers, Network…

Responsibility:

• mileage reimbursement at 72 cents per mile
• They must have a reliable vehicle that can carry a laser printer and comparable parts, nothing excessive. (a two-seater will not work)
• They could service client stores anywhere between Marion County, Sumpter County, and Hernando County.