Data Center Technician

• Install, configure, and maintain structured cabling systems including Cat5, Cat6, fiber optic cables, and low-voltage electrical wiring to support data and telecommunication networks.
• Perform fiber splicing, cable termination, and network wiring to ensure high-quality connections adhering to industry standards.
• Conduct routine inspections and diagnostics using specialized tools such as ohmmeters, diagnostic software, and telecommunications testing equipment to identify faults or performance issues.
• Troubleshoot equipment failures across computer hardware, network devices (including Cisco routers and Juniper switches), VoIP systems, and telecommunication systems.
• Support fiber optic systems installation by performing splicing, testing RF signals, and verifying system integrity through RF testing procedures.
• Assist with network installation projects involving Ethernet cabling, LAN setup, and integration of communication systems like Avaya telephony.
• Utilize schematics and technical diagrams to guide installation processes and troubleshoot complex network or electrical issues.
• Maintain detailed documentation of system configurations, repairs, and upgrades while ensuring compliance with safety standards related to AC/DC electrical systems.
• Support customer service efforts by providing technical assistance on-site or remotely to resolve connectivity or hardware issues efficiently.
• Use hand tools and power tools safely during installation or repair tasks while adhering to safety protocols.

• Proven experience in field service roles within data centers or telecommunications environments.
• Strong knowledge of computer networking concepts including Ethernet, LAN/WAN configurations, Cisco routers, Juniper devices, VoIP technology, and structured cabling standards.
• Hands-on experience with fiber splicing, fiber optic system installation, cable termination (Cat5/Cat6), and low-voltage electrical wiring.
• Familiarity with telecommunications testing equipment such as RF testers and ohmmeters for diagnostics.
• Ability to interpret schematics, technical diagrams, and wiring diagrams accurately.
• Proficiency in using diagnostic tools for troubleshooting network hardware and communication systems.
• Knowledge of AC/DC electrical systems relevant to data center operations.
• Excellent customer service skills with the ability to communicate technical information clearly.
• Relevant certifications such as CompTIA Network+, Cisco CCNA or equivalent are preferred but not mandatory.
• Strong problem-solving skills combined with a proactive approach to maintenance tasks.
• Physical ability to handle equipment installation tasks requiring manual dexterity with hand tools and power tools.

This role is ideal for motivated individuals eager to develop their expertise in data center operations while supporting critical infrastructure through technical excellence. We welcome applicants committed to safety standards, continuous learning, and delivering exceptional service in a fast-paced environment.