Assistant Website Manager

We are seeking an ambitious Assistant Website Manager to help manage and develop three e-commerce websites. Working closely with the Head of Marketing, you will play a key role in driving online sales, improving the customer journey and strengthening the business’s digital presence., * E-commerce Trading: Manage weekly promotions, website content and online trading activity across three e-commerce websites.

• Website Content and Design: Create engaging digital assets using Figma, develop SEO-friendly content and produce compelling product imagery using AI tools.
• Product Management: Maintain accurate product listings, pricing, stock availability and promotional messaging.
• Performance Analysis: Monitor website traffic, sales, conversion rates and customer behaviour to identify opportunities for improvement.
• Customer Experience: Work with external agencies, developers and SEO partners to enhance website functionality and improve the online customer journey.
• Digital Marketing: Support PPC campaigns, advertising budgets, retargeting activity and SEO initiatives.
• Reporting and KPIs: Produce performance reports, track key metrics and turn data into actionable recommendations.
• Innovation and AI: Explore AI tools, automation and emerging technologies to improve efficiency, content creation and online performance.
• Customer Feedback: Monitor online reviews, maintain Google Business listings and use customer feedback to improve the overall experience.

The successful candidate will be proactive, commercially focused and comfortable combining technical knowledge, creativity and data analysis.

• A minimum of two years’ experience using Magento e-commerce platforms.
• Proven experience in e-commerce trading within the retail sector.
• Practical experience using Figma to create digital assets.
• Experience using AI tools to enhance content and improve working efficiency.
• Strong working knowledge of Google Analytics 4 and Google Ads.
• Advanced Excel or Google Sheets skills, including pivot tables, lookups and data management.
• Strong analytical skills and the ability to identify opportunities to improve online performance.
• Excellent organisational skills, commercial awareness and a proactive, solutions-focused approach.

Experience with any of the following would be advantageous:

• Klaviyo
• Google Merchant Centre
• Google Tag Manager
• Looker Studio or Power BI
• Adobe Creative Cloud
• AWS/S3
• HTML
• Online review platforms, such as Trustpilot, Above all, we are looking for someone who takes initiative, embraces new ideas and is motivated to help an online retail business grow., * Magento e-commerce platforms: 2 years (required)
• Figma to create digital assets: 1 year (required)

Licence/Certification:

• Driving Licence (required)