Community Digital Connector

We have an exciting opportunity for a Community Digital Connector to join our Community Learning and Development team. Working in conjunction with FARE Scotland’s Community Learning and Development, Employability and Attainment and Skills Teams, the Community Digital Connector will lead, develop, coordinate and deliver a range of digital inclusion, digital skills and community learning programmes for local people.

The Community Digital Connector is responsible for identifying digital learning needs within communities and designing tailored learning opportunities that improve digital confidence, skills and participation. Through community-based learning, outreach activities and targeted interventions, they will support individuals and families experiencing digital exclusion to develop the skills, knowledge and confidence required to access services, education, employment and wider opportunities.

As part of your role, your main responsibilities will include:

• Leading the development, planning, coordination and delivery of digital inclusion and digital skills programmes that respond to identified community needs.
• Designing and delivering engaging digital learning opportunities for children, young people, adults and families within community settings.
• Developing and implementing programmes aimed at reducing digital exclusion, digital isolation and digital poverty.
• Conducting community outreach and engagement activities to identify and engage individuals who are furthest from opportunity.
• Supporting participants to develop the practical digital skills required to access online services, learning opportunities, employment and everyday life tasks.
• Leading the distribution, setup and effective use of digital devices and software, ensuring participants can maximise their benefits.
• Building positive relationships with participants, families, volunteers, partner organisations and community stakeholders.
• Developing relationships with volunteers, digital champions and partner organisations to increase the range and accessibility of digital learning opportunities.
• Monitoring, evaluating and measuring the impact of programmes, ensuring accurate recording of participation, outcomes and case studies.
• Producing high-quality reports, statistics and evidence of impact to support organisational performance and funding requirements.
• Working collaboratively with the Community Learning and Development Team and, from time to time, contribute to the planning and delivery of wider community learning programmes, holiday provision, campaigns and engagement initiatives.

The successful candidate for this role will have:

• Excellent communication, engagement and interpersonal skills.
• Experience of developing, coordinating and delivering digital skills or digital inclusion programmes within community settings.
• Knowledge of digital exclusion, digital poverty and barriers to digital participation.
• The ability to assess learning needs and develop appropriate learning opportunities for participants.
• The ability to build positive and trusting relationships with children, young people, adults and families.
• The ability to work collaboratively with colleagues, partners and stakeholders.
• The ability to challenge negative attitudes and behaviours in a constructive and supportive manner.
• Competent IT skills, including Microsoft Word, Outlook and Excel.
• Relevant experience of working in the community sector.
• Relevant experience of working within community learning and development, youth work, employability, education, family learning or a related field.

Alongside these qualities and experience outlined above, the following would be beneficial:

• Experienced in implementing monitoring and evaluation processes.
• Knowledge of Community Learning and Development approaches and practice.
• Experience of supporting community campaigns, holiday programmes or wider community engagement initiatives.
• Educated to HNC/HND level with a qualification related to Information Technology or Digital Learning sectors.
• HNC/HND or equivalent qualification in Information Technology or Digital Learning sectors, or a related discipline.

Along with the above, we would be looking for an individual who shares, and is able to demonstrate, the organisation’s values of being compassionate, open, collaborative, innovative and driven.

In return, we can offer you:

• Enhanced holiday entitlement
• Christmas shutdown period
• Company Sick Pay
• Access to an Employee Assistance Programme
• Enhanced maternity and paternity pay
• Death in Service benefit (4 x basic salary)

FARE Scotland is a voluntary organisation working within disadvantaged communities throughout Central Scotland. At FARE Scotland we strive to raise people’s aspirations, encourage them to become more involved in their communities, create opportunities for personal development and equip them with the skills required to deal with the demands of 21st century life.

Working at FARE Scotland, you will be part of passionate and hard-working team that aims to improve the lives of the people in the communities we serve.