2027 Year in Industry Technology & Change Delivery Programme

On our 12-month placement, you’ll gain hands-on experience, build valuable skills and see first-hand how technology helps solve problems, support colleagues and deliver change across a large organisation. Depending on your role, you could be helping improve services, supporting users, delivering projects or working with teams to turn ideas into action., Our Technology Change Delivery roles are based in Norwich and York, although not all roles are available in every location. You may need to be flexible on location and willing to relocate if needed. We believe some of the best collaboration, learning, and relationship building happens when people come together in-person. That’s why our colleagues spend around 50% or more of their working time in the office. We call this Smart Working. For most colleagues, that means spending around three days a week in the office and the rest working from home, although this varies by role and team.

Project Manager (Norwich) - you’ll help turn ideas into action, bringing together the right people to deliver change that makes a real difference for our customers and colleagues. You’ll keep projects moving forward, coordinate activities and help teams overcome challenges along the way. From managing plans and keeping stakeholders informed to identifying risks and improving how we work, you’ll play an important role in delivering successful outcomes. If you’re organised, proactive and enjoy bringing people together to make things happen, this could be the role for you.

Business Analyst (Norwich) - you’ll help uncover what customers and colleagues really need and work with teams to deliver practical solutions. By asking insightful questions, analysing information and challenging assumptions, you’ll identify opportunities to improve how we work. From solving problems and removing blockers to shaping smarter ways of doing things, you’ll play an important role in helping Aviva deliver better outcomes for our customers, our business and the people who work here.

IT Service Desk Analyst (York)- you’ll be the first point of contact for colleagues who need technology support, helping them resolve issues and get back to what matters most. Through a mix of calls, live chat and self-service support, you’ll learn how to troubleshoot a wide range of technology queries while delivering a great colleague experience. You don’t need previous technical experience. We’ll provide the training, tools and support you need to build your knowledge and confidence. As your skills grow, you’ll take on more complex challenges and develop expertise across our systems, applications and devices. This role follows an eight-week rolling shift pattern, Monday to Friday, with shifts of 6am-2pm | 7am-3pm | 8am-4pm | 9am-5pm | 10am-6pm | 11am-7pm. Most weeks start at 8am or 9am, with one early-start week and one late-finish week in each cycle, giving you plenty of notice to plan ahead. If you’re a great communicator, enjoy helping others and are curious about technology, this could be the role for you., To be considered for a 12-month placement with us in any of our Technology and Change Delivery roles, you’ll:

• be studying for an undergraduate degree (in any subject)
• be on a course that supports a placement year
• be available to work full-time (35 hours per week) from 30 June 2027 to end June 2028
• have indefinite right to work in the UK be intending to return to university for your final year of study after the placement (graduating in 2029) and interested in a Graduate role. *

You don’t need to be a technology expert or studying a technical degree. We’re looking for curious minds, strong communicators and big-picture thinkers who enjoy solving problems and making things happen. In return, you’ll get real responsibility, plenty of support and the opportunity to develop skills that could lead to a future graduate role with us in September 2029. Whatever path you choose, you’ll work on live projects, learn from experienced colleagues and help deliver even better experiences for millions of customers.

“When I started my placement, I had limited IT knowledge. I studied Economics with Finance at university and my A-Levels were in Biology, Chemistry and Maths. However, this was far from a hindrance. In fact, I was able to look at things with a different perspective. Aviva values that.”, * curious and keen to learn

• a strong communicator
• organised and proactive
• a confident problem solver collaborative and supportive of others. *, We’re interested in people with potential, curiosity and a willingness to learn. So, if you’re excited by the opportunity but don’t meet every requirement, we’d still love to hear from you.

• £27,750 salary, plus discretionary bonus, employee discounts and access to our Share Save scheme
• 25 days’ holiday plus bank holidays
• Flexible working, wellbeing support and paid volunteering days, helping you maintain a healthy work-life balance
• Support from managers, mentors and buddies, as well as a wider Year in Industry community to help you thrive
• Real responsibility, hands-on experience and development opportunities, with the potential to secure a graduate role after your placement

Technology and change go hand in hand at Aviva. They help us adapt, innovate and deliver better experiences for our customers and colleagues. If you’re curious about the role technology plays in shaping the future of a business, this could be the perfect place to start your career., The company

We help millions of customers across the UK, Ireland and Canada protect what matters most to them and plan for their future. Whether it’s supporting someone after an accident, helping families feel financially secure, or finding better ways to prepare for tomorrow, our work has a real impact on people’s lives. But we’re not just here to solve today’s challenges. We’re also investing in technology, data and AI to transform the way we work and deliver even better experiences for our customers. For you, that means the opportunity to be part of a business that’s constantly evolving, bringing fresh ideas to life and making a real difference to millions of people every day.