Maintenance Administrator

Modern Edge Recruitment are currently recruiting for a Maintenance Administrator to join a busy and established service team.

This is a varied office-based role where you will help coordinate maintenance jobs from the initial request through to completion. You will be responsible for preparing quotations, arranging engineers and subcontractors, ordering materials and keeping customers updated on the progress of their works.

We are looking for somebody who is organised, confident communicating with customers and comfortable managing several jobs at the same time.

The Role

Your day-to-day responsibilities will include:

• Preparing and sending quotations for maintenance works
• Coordinating maintenance and repair jobs from start to finish
• Booking engineers, tradespeople and subcontractors
• Ordering materials and equipment required for jobs
• Speaking with suppliers and checking availability and lead times
• Keeping customers updated on job progress and timescales
• Responding to customer emails and queries
• Organising access and appointments for maintenance works
• Raising purchase orders
• Keeping job records, costs and progress notes up to date
• Monitoring outstanding jobs and chasing where required
• Answering incoming calls and emails
• General administration and support to the wider team

We would ideally like to speak with candidates who have experience within maintenance, facilities, construction, property, repairs or a similar service-based environment.

You should be:

• Confident preparing quotations
• Comfortable dealing with customers over the phone and email
• Highly organised and able to manage multiple jobs at once
• Confident using Microsoft Office and other computer systems
• Able to communicate effectively with engineers, suppliers and customers
• Comfortable working in a busy environment
• Proactive and able to work independently

Previous experience working with Schedule of Rates (SORs) would be beneficial but is not essential as training can be provided.

This would suit someone currently working as a Maintenance Administrator, Facilities Administrator, Service Administrator, Repairs Coordinator, Maintenance Coordinator or similar who is looking for their next opportunity., * Scheduling of Rates: 1 year (required)

Salary: £30,000 per annum Hours: Monday - Friday, Full Time