IT Specialist

The IT Specialist will be responsible for establishing, maintaining, and supporting IT infrastructure and systems across our office and manufacturing facility.

This position involves both day-to-day technical support and participation in setting up IT operations for a newly established manufacturing company.

The ideal candidate is proactive, adaptable, and comfortable working in a startup manufacturing environment while collaborating with our headquarters in South Korea., IT Infrastructure & Technical Support

• Set up, maintain, and troubleshoot office and manufacturing IT infrastructure, including networks, Wi-Fi, computers, and related equipment.
• Install, configure, and maintain PCs, printers, software, and peripheral devices.
• Monitor and troubleshoot network connectivity, servers, and backup systems.
• Provide technical support to employees and resolve hardware and software issues.
• Manage user accounts, access permissions, and basic cybersecurity practices.
• Support Microsoft 365 and other business applications.
• Maintain IT equipment inventory, software licenses, and technical documentation.

Manufacturing IT & Systems Support

• Support manufacturing-related systems, including ERP, MES, and other production management applications.
• Assist with IT equipment used on the production floor, including terminals, barcode scanners, and label printers.
• Troubleshoot IT issues affecting production and logistics operations.
• Support IT connectivity and system integration during new equipment installation.
• Coordinate with external IT vendors, telecommunications providers, and service contractors.
• Work closely with the IT team at our South Korean headquarters.

IT Operations & Coordination

• Assist with the initial setup of IT infrastructure for the new manufacturing facility.
• Maintain IT procedures, system documentation, and troubleshooting records.
• Coordinate IT purchasing, equipment installation, and maintenance.
• Support additional IT-related activities as business operations expand.

As we expand our U.S. operations, we are seeking a motivated and hands-on IT Specialist to support our growing manufacturing organization., * Associate degree or higher in Information Technology, Computer Science, Information Systems, or a related field.

• 3 or more years of experience in corporate IT support, infrastructure, or system administration.
• Experience supporting Windows-based PCs and Microsoft 365 environments.
• Working knowledge of LAN, Wi-Fi, networking, and user account management.
• Ability to troubleshoot hardware, software, and network issues independently.
• Strong organizational, communication, and problem-solving skills.
• Ability to coordinate with external vendors and internal departments.
• Must be legally authorized to work in the United States.

Preferred Qualifications

• Previous IT experience in a manufacturing or automotive parts company.
• Experience setting up IT infrastructure for a new facility or startup operation.
• Familiarity with ERP, MES, or WMS systems.
• Experience working with international or Korean-owned companies.
• Korean language proficiency is a plus but not required.

DIA USA CORP is the U.S. subsidiary of Duck-Il Industry Co., Ltd., a South Korea-based manufacturer specializing in automotive electronic components and precision manufacturing.