Mobile Contract Support Administrator

Jones Ltd
London, UK
25 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£33,000.0 - £35,000.0
Working hours
Regular working hours
Job source

Tech stack

Computer-Aided Facility Management Reliability Availability Maintainability and Safety Software

Job description

  • Act as the central point of contact for routine maintenance requests, emergency call-outs, and client updates.
  • Schedule, dispatch, and track internal maintenance engineers and specialist sub-contractors across multiple client sites.
  • Issue Work Orders, purchase orders, and track jobs from initial logged request to final invoicing.
  • Manage client service level agreements (SLAs) and KPI performance tracking.
  • Process engineer timesheets, job sheets, and compliance documentation (RAMS, gas, electrical safety records).
  • Handle client queries efficiently while building strong working relationships.

Requirements

  • Previous experience in contract administration or service coordination within the facilities management, building maintenance, or construction sectors.
  • Proven experience managing multiple client sites simultaneously.
  • Strong working knowledge of CAFM (Computer-Aided Facilities Management) systems or job management software.
  • Excellent organisational skills with the ability to prioritise urgent maintenance tasks.
  • Strong written and verbal communication skills with high attention to detail.

Benefits & conditions

  • Competitive starting salary.
  • 22 days annual leave (plus standard public holidays).
  • 8am - 5pm Monday to Friday.
  • Travel between sites covered as part of the package.
  • Supportive team environment with career growth opportunities.

To Apply: Please submit your updated CV detailing your relevant experience in building maintenance or facilities administration.

Pay: £33,000.00-£35,000.00 per year

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