Mobile Contract Support Administrator
Jones Ltd
London, UK
25 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£33,000.0 - £35,000.0
Working hours
Regular working hours
Job source
Tech stack
Computer-Aided Facility Management
Reliability Availability Maintainability and Safety Software
Job description
- Act as the central point of contact for routine maintenance requests, emergency call-outs, and client updates.
- Schedule, dispatch, and track internal maintenance engineers and specialist sub-contractors across multiple client sites.
- Issue Work Orders, purchase orders, and track jobs from initial logged request to final invoicing.
- Manage client service level agreements (SLAs) and KPI performance tracking.
- Process engineer timesheets, job sheets, and compliance documentation (RAMS, gas, electrical safety records).
- Handle client queries efficiently while building strong working relationships.
Requirements
- Previous experience in contract administration or service coordination within the facilities management, building maintenance, or construction sectors.
- Proven experience managing multiple client sites simultaneously.
- Strong working knowledge of CAFM (Computer-Aided Facilities Management) systems or job management software.
- Excellent organisational skills with the ability to prioritise urgent maintenance tasks.
- Strong written and verbal communication skills with high attention to detail.
Benefits & conditions
- Competitive starting salary.
- 22 days annual leave (plus standard public holidays).
- 8am - 5pm Monday to Friday.
- Travel between sites covered as part of the package.
- Supportive team environment with career growth opportunities.
To Apply: Please submit your updated CV detailing your relevant experience in building maintenance or facilities administration.
Pay: £33,000.00-£35,000.00 per year
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