Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

£52,000.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook Computer-Aided Facility Management Microsoft Office Microsoft SharePoint

Job description

• Oversee the day-to-day running of the facilities helpdesk.
• Manage a small administration team and coordinate daily workloads.
• Coordinate planned preventative maintenance (PPM) schedules and monitor compliance.
• Log, allocate and track maintenance requests using CAFM systems.
• Handle customer queries, prioritise issues and direct them to the correct teams.
• Maintain accurate records and follow up on outstanding jobs.

Requirements

• Previous experience in a facilities helpdesk or maintenance coordination role.
• Experience managing or supervising a small team.
• Good knowledge of PPM scheduling and compliance.
• Experience using CAFM systems, ideally Maximo/MAS.
• Proficient in Microsoft Office, including Word, Excel, Outlook and SharePoint.
• Excellent customer service and written and verbal communication skills.
• Strong organisational and problem-solving skills.
• Ability to work independently and manage competing priorities in a busy environment., * Helpdesk Management: 3 years (required)
• CAFM / MAS: 2 years (required)
• PPM compliance / scheduling: 2 years (required)

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.indeed.com

Prepare application

• Draft this with your agent
• Open in Claude
• Open in ChatGPT
• Copy prompt