IT Build & Deployment Technician

Day-to-day responsibilities will require resources to provide IT application and hardware technical support to end users with our customer’s Muhlenberg (Bethlehem, PA) facility. Tasks may include replacing keyboards, monitors, laptops, tablets and iPads, PCs, troubleshooting issues, answering end user questions, and communicating changes to other departments within our customer.

• 2 years of PC Hardware experience (within a clinical setting, preferred).
• Ability to support Windows 11 machines and peripherals.
• Experience in post-installation support.
• Working knowledge of Windows 10 and 11 environment and basic network connectivity troubleshooting.
• Working knowledge of Printer/Scanner installation, configuration, and support.
• Working experience with Break/Fix.
• Experience with disk encryption application such as BitLocker.
• Proficient in MS Excel and MS Word.
• SCCM knowledge a plus.
• Exceptional customer service skills., * Computer hardware: 2 years (Required)

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance