Onsite Desktop Support Technician

• Provide deskside and remote support for desktops, laptops, software, peripherals, and technical issues.
• Image, deploy, configure, and maintain PCs and endpoint devices.
• Troubleshoot Windows OS, Microsoft 365, Active Directory, and basic LAN connectivity issues.
• Support mobile devices, secure printing, conference room AV systems, and specialized lab or testing environments.
• Maintain accurate asset inventories, service tickets, and technical documentation.
• Assist with endpoint security initiatives, operating system upgrades, application deployments, and access management.
• Collaborate with internal IT teams on system configurations and technical projects.

• 3-5 years of desktop support experience in an enterprise environment.
• Strong Windows operating system troubleshooting skills.
• Experience supporting Microsoft 365 and Active Directory.
• Basic knowledge of LAN networking and secure printing.
• Familiarity with multiple platforms, including Windows, iOS, Android, and Linux.
• Strong communication, problem-solving, and customer service skills., * Microsoft certifications, such as MD-100/101, AZ-900, or equivalent.
• Experience with endpoint management, security tools, AV systems, or data center/IDF environments.

Work Environment

• High-volume enterprise IT environment supporting onsite employees and remote users.
• Hands-on support across desktop systems, endpoint devices, and AV-enabled conference rooms.

Hire Type: 6-Month Contract (Potential Extension, Not Guaranteed) Schedule: Monday-Friday, 9:00 AM-5:30 PM | 40 Hours per Week, * Dental insurance

• Health insurance
• Vision insurance