IT Infrastructure Project Coordinator

Day to Day/Key Responsibilities: * Follow up with internal teams, engineers, and vendors to gather requirements and close open items (around 40% of the role) * Translate requests, such as a new workstation, into specific device, data, and power requirements * Coordinate and track IT design requirements, deliverables, schedules, action items, and open issues * Maintain clear documentation, including requirements, meeting notes, decisions, and trackers * Track design files as they are distributed, converted, and returned * Review drawings, specifications, and project information for missing or conflicting details * Support infrastructure planning such as equipment locations, rack space, power, and connectivity * Build presentations and documentation using tools such as Excel, Word, and PowerPoint Learn and apply the organization’s technical standards, processes, and tools

• Junior level, early-career profile
• Project coordination on hands-on IT deployments, such as PC refreshes, equipment rollouts, or event tech setups, with deadlines and documentation
• Hands-on understanding of end-user hardware and connectivity (PCs, monitors, docking stations, network vs. personal printers, VoIP phones)
• Ability to translate a device request into its physical requirements (data, power, PoE, location)
• Working knowledge of LAN/Wi-Fi, access points, network equipment, racks and cabinets, and power/UPS requirements
• Strong documentation and tracking skills (requirements, meeting notes, decisions, trackers, file tracking)
• Microsoft Office (Excel, Word, PowerPoint)
• Self-driven and technically curious, comfortable researching unfamiliar topics and identifying the right SMEs
• Manages multiple activities and deadlines across technical and project teams Open to occasional international travel (rare)
• Desktop support background
• IT generalist experience at a small company
• Familiarity with structured cabling
• Reviewing drawings or specifications
• Jira (can be taught) Experience with physical device deployment projects across multiple locations

Insight Global’s client, a global cruise and hospitality company, is seeking a Project Analyst to support its IT design team during new ship builds. This is a junior, hands-on coordination role focused on the physical side of IT infrastructure: understanding what each device needs for data, power, and connectivity, and making sure it is documented and tracked. The role is about coordination and follow-through, not configuring devices or managing applications. You’ll work closely with engineers, internal teams, and vendors, so persistence and curiosity matter as much as technical knowledge.