MarTech Platform Specialist

• Execute and optimize complex email campaigns using platforms like Salesforce Marketing Cloud.
• Implement A/B tests and report on performance metrics for email, push, and SMS campaigns.
• Oversee technical aspects of SMS and push notification campaigns, ensuring delivery and compliance standards.
• Analyze performance metrics and provide actionable insights for campaign effectiveness.
• Manage advanced segmentation strategies and ensure accurate tracking of lead sources.
• Collaborate with digital and web teams to test and optimize landing pages, troubleshooting integration issues.
• Analyze campaign data and provide actionable insights to the marketing team.
• Create detailed reports using Pardot, Salesforce CRM, Snowflake, and other tools.
• Utilize Snowflake and SQL for data queries, integration, and reporting.
• Develop and debug HTML/CSS for complex forms and emails.
• Coordinate multiple projects simultaneously and implement process improvements.
• Support content development and alignment with campaign goals.
• Oversee technical aspects of campaign creation (within Salesforce CRM) and UTM link tracking strategies, ensuring adherence to standards.
• Manage the development, testing, implementation, and reporting phases of marketing journey projects.
• Collaborate with cross-functional teams to support marketing initiatives.

We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence., * 2-5 years’ experience, with practical experience and expertise in one domain.

• Advanced understanding of agile methodologies, utilizing Kanban boards (Azure DevOps).
• Proficient in managing Tealium AudienceStream for customer data analysis and segmentation.
• Expertise in Salesforce CRM, including customizing features for marketing initiatives.
• Advanced knowledge of marketing automation platforms like Pardot, Marketing Cloud, Braze, or Eloqua.
• Strong data analysis skills with the ability to interpret complex datasets.
• Proficiency in advanced web technologies such as HTML, CSS, and JavaScript.
• Expertise in executing and optimizing SMS and push notification campaigns.
• Proficient in utilizing UTM parameters for detailed campaign tracking.
• Advanced skills in campaign tracking and analysis, providing detailed reports.
• Proficiency in Google Analytics and Tealium Tag Manager for comprehensive analysis.
• Proficiency in Snowflake and SQL for complex data queries and reporting.

What can we offer you?

• Industry leading Medical, Dental & Vision coverage
• Short/long term disability and life insurance
• Robust 401K with company match
• Parental leave with Baby Bonding pay
• Generous PTO, holiday and sick pay
• Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more
• Leadership and Career Development Programs

K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, K-LOVE today owns and operates the nation’s two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between its office in Nashville, TN and field locations around the country. You can view our mission and values here Mission, Beliefs & Values.

“As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and equal employment opportunities regardless of protected class, characteristic or status. However, K-LOVE is a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith, Mission, Vision, and Values. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.