IT Support Specialist

Bridgeline Solutions
Oak Brook, IL, United States
29 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$72,000 - $92,000
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Macintosh Computers Microsoft Azure VoIP Microsoft InTune Information Technology

Job description

  • Troubleshoot hardware, software, mobile devices, and IT systems.
  • Manage help desk tickets and provide user support.
  • Set up computers, phones, and accounts for new hires.
  • Support conference room and AV technology.
  • Maintain IT inventory and equipment records.
  • Assist users across multiple locations.

Requirements

  • 2+ years of IT support experience.
  • Strong troubleshooting and customer service skills.
  • Experience with Microsoft 365, Azure, Intune, Active Directory, Windows, and Mac.
  • Exposure to virtualization, cloud platforms, networking, VoIP, and mobile device management.
  • Ability to prioritize multiple tasks and work independently.

If you’re a problem-solver who enjoys technology and helping others, we’d love to hear from you!, * Do you have at least 2 years of hands-on IT support experience troubleshooting hardware, software, user devices, and help desk tickets?

  • Do you have experience supporting Microsoft 365, Azure/Intune, Active Directory, and Windows environments in a professional setting?

Benefits & conditions

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Paid time off
  • Vision insurance

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