Role details

Contract type

Contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

7 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Active Directory Computer Networks Computer-Generated Imagery Data Migration Network Connections Network Protocols Citrix Systems Peripherals Computer Equipment Servicenow User Accounts

Job description

• Provide Tier 2/3 desktop support, troubleshooting hardware, software, peripherals, and network connectivity.
• Perform computer imaging, software installation, and workstation deployments.
• Install, configure, and troubleshoot local and network printers.
• Execute user profile and data migrations during hardware refresh cycles.
• Manage user accounts, server permissions, and data restores (Active Directory, Email, Citrix).
• Lead field projects, mentor junior technicians, and document technical processes/SOPs.

Requirements

• PC Hardware & Software: 7+years supporting desktop hardware, peripherals, and software environments.
• Imaging & Deployment: 7+ years creating images, deploying PCs, and software installation.
• Data Migration: 7+ years migrating user data and profiles across machines.
• Printer & Peripheral Setup: 7+years installing and troubleshooting local and network printers.
• Service Desk Tooling: 7+ years hands-on experience using ServiceNow.
• Documentation: 7+ years creating operational documentation and SOPs.
• Networking & Protocols: Solid understanding of networking protocols and infrastructure troubleshooting.
• Mobility: Willingness and ability to travel locally within the Sanford area as needed.

Apply for this position

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Apply on www.dice.com

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