Systems Administrator

The Systems Administrator will be responsible for supporting all users of the firm for all supported technologies. They will play a critical role as a member of the IT Infrastructure team, which manages all aspects of support, infrastructure and Information Security., * Perform on-site and remote support for end users firm wide

• Participate in hardware and software deployment initiatives
• Perform minor equipment repairs
• Participate in Office 365 related initiatives and issue resolution
• Troubleshoot technologies related to Virtual Desktop Infrastructure (VDI). E.g. Citrix, VMWare
• Take active role in managing ITSM and CMDB
• Member of Core Incident Response Team providing initial response to cybersecurity incidents
• Develop and maintain documentation of processes and components of infrastructure
• Assist in the development and implementation of technology training for users
• Assist in development and automation of business processes at Alger.

Systems Administration/Management, Systems Administration/Management, Systems Engineering, Information Technology & Information Systems, Technical Support, Information/Data Security (InfoSec), Customer Support/Service, Help Desk, Equipment Maintenance/Repair, Problem Solving Skills, * Undergraduate Degree in Information Technology related concentration or a combination of undergraduate degree with requisite training and experience

• Cumulative GPA of 3.0 in a 4.0 scale required
• 3 or more years of IT support related experience
• Ability to be self-motivated and multitask with excellent time management skills and can handle tight deadlines
• Proficient in Office 365 Management (Exchange, SharePoint, Teams, OneDrive, Intune, etc.)
• Understanding of general programming techniques in PowerShell scripting, SQL, Batch Scheduling like ActiveBatch, APIs, etc.
• Experience with virtual environments, preferably leveraging VMWare and Citrix
• Understanding of networking principles (e.g. OSI model, DNS, DHCP, etc.)
• Excellent verbal and written communication skills
• Must be able to continually learn new systems and technological developments
• Able to work overtime as needed
• Understanding of reporting like SSRS/PowerBI.

Skills:

• Experience with a wide variety of network operating systems
• Ability to work in a fast-paced environment
• Ability to interact with people from different departments
• Experience in programming principles.