P/T Computer Associate (Operations) Lv.II

ONLY CANDIDATES PERMANENT IN THE ‘COMPUTER ASSOCIATE’ (OPERATIONS) TITLE WILL BE CONSIDERED

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships.

The Information Technology Services Division oversees critical projects and technological initiatives within the NYPD. They maintain and enhance the department’s IT infrastructure, including networks, servers, and workstations. Notably, ITSD has rolled out various advancements, such as equipping officers with cellular phones applications and digitizing department forms to improve efficiency.

The Computer Associate Operation’s duties will be included but not limited to:

• Maintaining, monitor, install and configure Cisco Cat9404, Cat9300 switches, Cisco NCS 5504 and 5508 routers within the enterprise.
• Services the troubleshooting and maintenance of NYPD network LAN infrastructure including switches, local site firewalls, network racks and physical cabling.
• Schedule production changes and assists in the solution of operational and scheduling problems.
• Responsible for the processing and replacement of faulty production network equipment.
• Establishes and ensures adherence to uniform performance standards and efficient methods of work.
• Be responsible for the dealing with the building and upgrade of systems in a complex computer environment which includes a large communications network.

1. A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations experience, in a large-scale networked, multi- tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment; or

2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time experience as described in “1” above; or

3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described in “1” above; or

4. A satisfactory combination of education and/or experience equivalent to “1”, “2”,or “3” above. However, all candidates must have at least two years of full-time experience as described in “1” above

55a Program

In compliance with federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.