Diesel Technical Support Specialist

Averro, LLC
Renton, WA, United States
27 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$62,400.0 - $70,720.0
Working hours
Regular working hours
Job source

Tech stack

Software Applications Microsoft Office Diagnostic Tools

Job description

  • Provide Tier 1 technical support to dealer technicians on engine, aftertreatment, and electrical issues to maximize truck uptime
  • Track repair progress, support engine and chassis software applications, and escalate complex issues to Tier 2/3 teams and leadership
  • Maintain engine certifications and support service tool, documentation, and product quality projects

Requirements

  • 1+ years of automotive or diesel engine diagnostics experience using OBD and computer-based diagnostic tools
  • Automotive or Diesel Technical Degree; ability to earn and maintain technical certifications
  • Strong electrical diagnostics, customer service, and Microsoft Office skills; fast-paced 24/7 environment

Bonus Qualifications

  • Bachelor’s degree
  • OEM dealership experience

IND-C

Benefits & conditions

  • 401(k)
  • Health insurance
  • Vision insurance

About the company

Averro is a veteran-owned staffing and solutions firm connecting top talent with cutting-edge companies. With 20+ years of experience and industry-specialized recruiters in your corner, we’re here to propel your career forward.

Averro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

View our privacy policy here: https://www.averro.com/legal/privacy-policy

Pay: $30.00 - $34.00 per hour

Expected hours: No more than 40.0 per week

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