Technology Change Manager

Change Planning & Execution (ADKAR)

• Own full ADKAR lifecycle: impact, risk, communications, training, adoption
• Conduct change impact and readiness assessments
• Identify risks/resistance and execute mitigation plans
• Own training strategy and deliverables (course outlines, curriculum, and training documentation)
• Deliver all change artifacts (comms, stakeholder plans, adoption tracking)

Agile Delivery Integration

• Align change work to Agile lifecycle (design build test release adoption)
• Embed change activities into project plans and sprint cycles
• Partner closely with product, tech, and project teams

Stakeholder Alignment & Communication

• Clearly articulate the “why” behind changes
• Build alignment across business + technology stakeholders
• Translate complex topics into clear, executive-ready storytelling (e.g., PPTs, comms)
• Drive engagement and buy-in at all levels

Strategic Thinking & Business Alignment

• Connect change efforts to business outcomes, operating model, and future state
• Identify adoption risks and influence solution/design improvements
• Monitor adoption metrics and adjust plans to improve outcomes

Leadership & Influence

• Coach leaders and teams through change
• Influence without authority across cross-functional teams
• Act as a trusted partner to both technologists and functional leaders

• 3-5 years of change management experience (non-negotiable)
• Proven experience executing end-to-end change (ADKAR or similar)
• Strong communication and executive storytelling skills
• Ability to build relationships and drive alignment across stakeholders
• Experience supporting enterprise technology or transformation initiatives
• Strong problem-solving and strategic thinking skills
• Ability to operate independently in a fast-paced, ambiguous environment

Preferred Qualifications (Nice-to-Haves)

• Change management certification (e.g., Prosci)
• Experience working in Agile / product delivery environments
• Exposure to large-scale digital, data, or AI transformations

Success Measures

• High adoption and effective use of new tools/processes
• Strong stakeholder alignment and positive feedback
• On-time delivery of change plans and deliverables
• Measurable improvement in adoption, engagement, and business outcomes
• Ability to proactively identify and mitigate adoption risks

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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