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Onsite IT Technician

INFOTECH LLC
Dallas, TX, United States
30 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$33,280.0 - $41,600.0
Working hours
Regular working hours
Job source
www.indeed.com

Tech stack

Microsoft Windows Apple Mac Systems Computer Networks Microsoft Management Console Cryptographic Protocols Issue Tracking Systems Information Technology Operations Virtual Private Networks (VPN) Local Area Networks Network Troubleshooting Microsoft Office Software Troubleshooting
+5 more
Peripherals Firewalls (Computer Science) Computer Equipment Information Technology Laptops

Job description

  • This position requires you to be onsite everyday at client healthcare facility. Company laptop, cellphone and necessary tools will be provided.
  • Provide exceptional technical support to end-users for hardware, software, and network issues across various operating systems including Windows and macOS.
  • Manage and maintain client’s computer hardware assets, including desktops, laptops, printers, and peripherals.
  • Configure and support computer networking infrastructure such as LAN (Local Area Network), VPN (Virtual Private Network), firewalls, and switches to ensure secure connectivity.
  • Assist with the setup, configuration, and maintenance of IT infrastructure components using tools like RMM tools, EDR/MDR, other necessary software.
  • Knowledge of low voltage cabling is plus. We will train you if you do not know.
  • This job requires running network, phones, camera cables (Cat6) when needed.

Requirements

  • Proven experience in IT support or desktop support roles with a strong understanding of computer management and hardware troubleshooting.
  • Familiarity with operating systems such as Windows and macOS
  • Hands-on experience managing computer networks including LAN setup, VPN configurations, firewalls, and network security protocols.
  • Proficiency in using ticketing systems for tracking issues and resolutions.
  • Knowledge of software troubleshooting techniques for common applications like Microsoft Office suites.
  • Strong communication skills with the ability to explain technical concepts clearly to non-technical users.
  • Ability to work independently or as part of a team in a fast-paced environment while maintaining excellent customer service standards. Join us in delivering innovative IT solutions that keep our organization connected and secure! We value energetic professionals eager to make a difference through technical excellence and outstanding support.

Apply for this position

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Apply on www.indeed.com
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