IT Systems Administrator

• Administer, monitor, maintain, and troubleshoot Windows Server systems, Active Directory, Group Policy, DNS, DHCP, Microsoft Entra ID, and Microsoft 365 services.
• Support virtualization, network infrastructure, and backup and recovery systems, including virtual machine administration, connectivity troubleshooting, backup monitoring, and routine restores.
• Manage user accounts, access permissions, multifactor authentication, software deployments, system updates, endpoint management, and security remediation.
• Investigate system alerts and technical issues, provide second-level support for help desk requests, and assist junior IT staff with complex troubleshooting.
• Support technology used in office and warehouse operations, including workstations, handheld scanners, printers, mobile devices, and vehicle-mounted or forklift computers.
• Maintain accurate technical documentation, system configurations, asset records, and troubleshooting procedures while following established change-management and security practices.
• Participate in IT projects, system upgrades, technology migrations, and the IT on-call rotation, providing after-hours support for critical incidents as needed.

• Two years of IT administration experience required.
• Experience administering Windows Server, Active Directory, Group Policy, DNS, DHCP, Microsoft 365, and Microsoft Entra ID.
• Working knowledge of virtualization technologies such as VMware vSphere, TCP/IP networking, VLANs, wireless connectivity, VPNs, and firewall concepts.
• Familiarity with backup and recovery systems, endpoint management, software deployment, patch management, and security tools.
• Strong troubleshooting, analytical, organizational, and documentation skills, with the ability to resolve routine issues independently and recognize when escalation is needed.
• Excellent communication and customer service skills, the ability to handle confidential information, and a willingness to support technology used in warehouse and distribution environments. An associate degree, technical degree, or relevant IT certification is preferred., * Which of these do you have experience with: Active Directory, Group Policy, Microsoft 365, and Microsoft Entra ID?

Experience:

• IT systems administration: 2 years (Required)
• Microsoft Windows Server administration: 1 year (Required)

Ability to Commute:

• Mountville, PA 17554 (Required)

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance