IT Training Manager
Hctec Partners, LLC
Austin, TX, United States
26 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$145,000.0
Working hours
Regular working hours
Job source
Tech stack
Health Informatics
Hospital Information Systems
Information Systems
Learning Management Systems
Job description
- Hospital system in Texas is seeking an experienced IT Training Manager to lead its Epic and clinical systems training program. This individual will oversee training strategy, curriculum development, instructional design, and training operations to support Epic implementations, upgrades, optimization initiatives, and ongoing education., * Lead and manage the Epic and clinical systems training program, including training strategy, curriculum development, instructional design, and delivery.
- Supervise, mentor, and develop training staff, including workload management, resource planning, performance evaluations, and staffing coverage.
- Oversee training initiatives supporting Epic implementations, upgrades, system enhancements, new clinic openings, and ongoing optimization efforts.
- Develop and maintain standardized training materials, e-learning courses, competency assessments, and role-based education programs for clinical and non-clinical users.
- Partner with Epic application teams, clinical informaticists, operational leadership, and project managers to align training with application functionality and clinical workflows.
- Manage training schedules, budgets, resources, and learning environments while tracking training completion, user proficiency, and program effectiveness.
- Identify training gaps and workflow challenges, implement improvements, and coordinate classroom, virtual, and at-the-elbow support as needed.
Requirements
- The ideal candidate will have strong Epic training experience, proven leadership skills, and the ability to manage training teams while collaborating with clinical, operational, and IT stakeholders to improve user adoption and workflow efficiency., * Bachelor’s degree in Health Informatics, Education, Healthcare Administration, Information Systems, or related field. Relevant education and experience may be considered.
- 5+ years of experience in healthcare IT training, Epic/EHR education, clinical informatics, or related healthcare technology roles.
- 2+ years of leadership, supervisory, project leadership, or management experience, preferably overseeing training teams or enterprise education initiatives.
- Strong experience developing and managing Epic/EHR training programs, including curriculum development, instructional design, end-user education, and workflow optimization.
- Experience supporting healthcare technology implementations, go-lives, system upgrades, and organizational change initiatives. Knowledge of ambulatory and multi-specialty clinical workflows required.
- Preferred: Epic training leadership experience, Epic module credentials, Epic go-live leadership, Learning Management Systems (LMS), adult learning methodologies, and a master’s degree in a related field.
Benefits & conditions
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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