Senior Technical Lead

• Lead implementation, enhancement, and optimization of Epic Healthy Planet applications.
• Gather, analyze, and translate business and clinical requirements into Epic Healthy Planet solutions.
• Configure and maintain registries, care gap workflows, quality measures, patient outreach programs, and population management initiatives.
• Support value-based care, chronic disease management, preventive care, and population health programs.
• Collaborate with care management, clinical, physician, and operational teams to improve patient outcomes.
• Design and implement risk stratification, patient segmentation, and attribution methodologies.
• Configure dashboards, scorecards, reporting metrics, and population health tracking tools.
• Support healthcare quality programs including HEDIS, Quality Improvement Programs, and regulatory reporting requirements.
• Work closely with reporting and analytics teams utilizing Reporting Workbench, SlicerDicer, Clarity, and Caboodle.
• Facilitate workflow design sessions and recommend industry best practices.
• Develop system build documentation, requirement specifications, test plans, training materials, and support documentation.
• Lead Unit Testing, Integrated Testing, UAT, and go-live readiness activities.
• Troubleshoot production issues and coordinate timely resolution.
• Support system upgrades, enhancements, optimization efforts, and new feature deployments.
• Provide mentorship and functional guidance to junior analysts and support teams.

• Bachelor’s degree in Healthcare Informatics, Information Technology, Computer Science, Nursing, Public Health, or related field.
• 8+ years of healthcare IT experience with significant Epic implementation experience.
• Epic Healthy Planet Certification (Mandatory).
• Strong experience with population health management and value-based care initiatives.
• Knowledge of quality reporting frameworks, care management workflows, and patient engagement programs.
• Experience configuring registries, risk models, outreach campaigns, and quality measures.
• Strong understanding of healthcare analytics and reporting solutions.
• Ability to lead client-facing discussions, workshops, and solution design sessions.
• Strong communication, stakeholder management, and problem-solving skills.
• Experience working with Canadian healthcare organizations is highly preferred.

Preferred Skills

• Epic Compass Rose Certification.
• Epic Cogito Certification.
• Epic Reporting Workbench Certification.
• Epic Caboodle Certification.
• Epic Ambulatory Certification.
• Knowledge of HEDIS, Quality Measures, Population Health Analytics, and Value-Based Care programs.
• Experience with healthcare data warehousing and analytics platforms.
• Familiarity with FHIR, interoperability concepts, and healthcare integration frameworks.
• Experience working in Agile and Waterfall delivery environments.