Associate Network Administrator

The Associate Network Administrator supports the reliable and secure operation of RPS network, cloud, identity, endpoint, server, and Microsoft 365 services. This hands-on role resolves operational issues, completes well-defined infrastructure changes, maintains documentation, and contributes to projects across a multi-site industrial environment. The position works under the direction of the IT Network Manager and collaborates closely with senior network staff, the Service Desk, the Systems team, Operations, and technology partners.

ROLE LEVEL: Developing administrator who executes defined operational work and projects, owns problems through resolution, and grows into independent platform responsibility with guidance on complex design and high-risk changes.

What You Will DoNetwork & Cloud Infrastructure

· Administer and troubleshoot switching, routing, wireless, VLANs, trunking, spanning tree, QoS, and secure connectivity across offices, plants, and warehouses.

· Support Azure networking, including VNets, subnets, network security groups, peering, VPN connectivity, and related cloud services.

· Operate site-to-site and remote-access VPNs, SonicWall security appliances, Ubiquiti switching and wireless, and supporting DNS and DHCP services.

· Assist with secure segmentation of business and operational technology networks, including controlled vendor access.

Microsoft 365, Identity & Endpoint Management

· Administer Microsoft Entra ID accounts, groups, roles, multifactor authentication, Conditional Access, guest access, and license assignments.

· Support Intune configuration, compliance, Windows Autopilot, mobile device management, and Jamf Pro for Apple devices.

· Administer Microsoft 365 services including Teams, SharePoint Online, OneDrive, Exchange Online, shared mailboxes, and Microsoft 365 Groups.

· Support Microsoft Defender security controls and respond to identity, endpoint, email, and cloud application alerts.

Systems, Resilience & Operations

· Administer Windows Server services, Group Policy, certificates, virtualization, backup platforms, and recovery processes.

· Use NinjaOne RMM and Freshservice to monitor systems, manage assets, document work, and resolve incidents and service requests.

· Maintain accurate network diagrams, inventories, standard operating procedures, knowledge articles, and configuration records.

· Coordinate with vendors and internal teams during maintenance, outages, deployments, acquisitions, and site projects.

Growth, Service & Continuous Improvement

· Complete assigned infrastructure changes using established standards, change controls, and senior technical review where appropriate.

· Automate repeatable administrative tasks with PowerShell and approved tools, with emphasis on accuracy and supportability.

· Provide clear technical support and knowledge transfer to Service Desk personnel and end users.

· Escalate high-risk, high-impact, or architecturally complex issues with complete troubleshooting notes and recommended next steps.

· Associate degree, bachelor’s degree, relevant certifications, or equivalent practical experience in information technology.

· Typically 2 to 4 years of progressively responsible experience in network, systems, cloud, or Microsoft 365 administration.

· Working knowledge of Windows domain services, Active Directory, DNS, DHCP, Group Policy, switching, wireless, VPN, and endpoint management.

· Practical experience supporting Microsoft 365 and Microsoft Entra ID; exposure to Azure, Intune, Defender, PowerShell, SonicWall, Ubiquiti, RMM, or backup platforms is valuable.

· Strong troubleshooting habits, clear documentation, sound judgment, customer service skills, and the ability to protect confidential information.

· Ability to learn quickly, follow standards, communicate status and risk, and work effectively across locations and organizational levels.

Preferred Qualifications

· Microsoft Fundamentals or associate-level certification such as AZ-900, MS-900, SC-900, AZ-104, or equivalent experience.

· Experience in a multi-site, manufacturing, construction, or acquisition-oriented organization.

· Exposure to industrial or operational technology networks, structured cabling, virtualization, disaster recovery testing, and mobile device management.

· PowerShell scripting experience and familiarity with ITIL, NIST CSF, or CIS Controls.

Expected Outcomes

· Routine network, Microsoft 365, identity, endpoint, server, and backup work is completed accurately and documented consistently.

· Incidents are resolved or escalated promptly with clear troubleshooting evidence and minimal repeat work.

· Site standards, inventories, diagrams, and knowledge articles become more complete and dependable.

· Assigned projects and infrastructure changes are delivered safely, with testing, communication, and appropriate review.

· Technical capability grows toward independent ownership of defined platforms and services.

Work Environment & Physical Requirements

· Work in office, manufacturing plant, warehouse, and limited industrial or construction environments.

· Travel to company locations as business needs require, including occasional international travel.

· Participate in planned after-hours maintenance and emergency support when needed.

· Safely move and install typical IT equipment; occasional lifting of equipment weighing more than 40 pounds may be required.

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

About RPS Composites & the RPS Industrial Group of Companies

For more than fifty years, the RPS Industrial Group of Companies has delivered solutions in heavy industrial and construction markets, with operations spanning manufacturing, inspection, distribution, and service locations across North America. Our IT team supports a multi-company, multi-site environment where reliability, security, standardization, and practical service matter.

Why Join the RPS IT Team?

· Work with modern Microsoft cloud, networking, security, endpoint, and automation platforms.

· Gain broad exposure across offices, plants, service centers, remote users, and business acquisitions.

· Join a collaborative, systems-driven team focused on continuous improvement and measurable outcomes.