Software Implementation Specialist

Properos is listed as the employer for this Software Implementation Specialist position. This suggested job description is designed for a technology professional who can help customers implement software solutions, configure systems, and transition smoothly to new applications or platforms.

The Software Implementation Specialist will work with customers and internal technical teams to understand business requirements, configure software, coordinate implementation activities, and provide training and troubleshooting support. The ideal candidate combines technical knowledge with project coordination, communication, and customer-service skills.

Responsibilities

• Coordinate software implementation projects from initial requirements gathering through deployment.
• Work with customers to understand business processes, technical requirements, and implementation goals.
• Configure software applications, system settings, user accounts, and workflows.
• Assist with data imports, data validation, and system migration activities.
• Prepare implementation plans, timelines, project documentation, and status updates.
• Test configured systems to confirm that features and workflows meet agreed requirements.
• Identify configuration issues, troubleshoot problems, and coordinate resolutions.
• Provide software training and guidance to customers and end users.
• Collaborate with software developers, technical support teams, and project managers.
• Monitor implementation progress and communicate risks, dependencies, and outstanding issues.
• Support go-live activities and provide follow-up assistance after deployment.
• Maintain clear records of customer requirements, configurations, and implementation outcomes.

• Experience in software implementation, application support, technical consulting, or a related role.
• Understanding of software configuration, system setup, and implementation workflows.
• Strong troubleshooting and analytical problem-solving skills.
• Ability to gather requirements and translate them into practical software configurations.
• Excellent written and verbal communication skills.
• Strong organization, time management, and project coordination abilities.
• Ability to explain technical concepts to nontechnical users.
• Comfortable managing multiple tasks and working with cross-functional teams.

Preferred Skills

• Experience with SaaS applications, business software, or enterprise systems.
• Familiarity with data migration, spreadsheet analysis, and data validation.
• Knowledge of SQL, APIs, or basic database concepts.
• Experience with project management and ticketing tools.
• Familiarity with software testing, user acceptance testing, and deployment planning.
• Understanding of Agile project practices and change management.
• Experience preparing user guides, training materials, and technical documentation.

Potential benefits may include health insurance, paid time off, retirement savings options, professional development, and opportunities for technical training. Actual benefits and eligibility must be confirmed by the employer.

Pay: $60,000.00 - $85,000.00 per year

Properos is the company name provided for this draft. Its current business operations, software offerings, and presence in Miami, Florida, have not been independently verified. Confirm the employer’s identity and services before publishing a company description.