IT Support Technician

eTeam Inc
Oklahoma City, OK, United States
21 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Compensation
$49,920 - $52,000
Working hours
Regular working hours
Job source

Tech stack

Desktop Computing Microsoft Software Software Engineering Software Systems Software Troubleshooting

Job description

Summary: We are seeking a Sr. Tech Field Engineer to provide onsite support for hardware and software systems. This role involves installation, repair, and maintenance of IT equipment, ensuring smooth operations and excellent customer service., * Deliver onsite technical support for laptops, desktops, and related systems.

  • Perform installations, upgrades, and routine maintenance.
  • Troubleshoot and resolve hardware/software issues.
  • Collaborate with team members and provide technical feedback.
  • Ensure customer satisfaction through clear communication and timely service.

Requirements

  • High School Diploma or GED (technical certification or associate degree preferred).
  • 2-4 years of IT support or field engineering experience.
  • Hands-on break-fix experience with laptops/desktops.
  • Knowledge of Microsoft applications and general hardware/software troubleshooting.
  • Strong problem-solving and customer service skills.

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