IT Field Service Technician
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Role details
Tech stack
Job description
DescriptionWe are seeking a highly skilled and motivated Field ServiceTechnician IT to join our team in the Information Technology and Servicesindustry. As a Field Service Technician IT, you will be responsible forproviding on-site technical support and troubleshooting for our clients’ ITinfrastructure and systems.In this role, you will travel to various client locationsto install, configure, and maintain hardware and software solutions. You willwork closely with clients to understand their specific needs and ensure theirIT systems are functioning optimally. Additionally, you will be responsible fordiagnosing and resolving any issues or problems that arise, and providingexcellent customer service throughout the process.The ideal candidate for this position is a self-drivenindividual with strong technical knowledge in IT systems and hardware. Youshould have excellent analytical and problem-solving skills, as well as theability to effectively communicate complex technical information to clients.Responsibilities· Provide on-site technical support and troubleshooting forclients’ IT infrastructure.· Install, configure, and maintain hardware and softwaresolutions.· Collaborate with clients to understand their specific ITneeds and requirements.· Diagnose and resolve hardware and software issues in atimely manner.· Perform regular preventive maintenance and system updates.· Ensure compliance with industry standards and regulations.· Provide excellent customer service and support throughoutthe troubleshooting process.Requirements· Minimum of [3] years of experience in IT support or arelated field.· Strong knowledge of hardware and software installation,configuration, and troubleshooting.· Familiarity with various operating systems, includingWindows Operating System.· Ability to effectively communicate technical information toclients of varying technical expertise.· Excellent problem-solving and analytical skills.· Strong attention to detail and ability to prioritize tasks.· Proven ability to work independently and efficiently in afast-paced environment.· Valid driver’s license and willingness to travel to clientsites as needed.Glen Leiszler credited his company’s success to the simplest and most basic of all business formulas: honesty and hard work. “Treat your customers with respect,” he advises. “Be truthful with them. Treat everybody alike. Get the right people helping you.” “And after you’ve done all that, be willing to put 101 percent effort into your business. That’s all it takes to have an operation that will grow.” Leiszler Oil is a third generation marketer of CoconoPhillips. Leiszler Oil celebrated their 85th year of service in April of 2017. Glen Leiszler started operation on April 12,1932. His son George began working for the company on February 1, 1969. Alison Leisler joined the team in 2003 with her sister Samantha following in 2004, and her other sister Natalie joining the team in 2014. We always say that our values are hard work and communication - we believe that anything can be accomplished with both of those.SalaryStarting at $30.00 per hourBenefitsOther, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k) matching, Referral program, Employee discount, Paid trainingJob TypeFull timeSchedule8 hour shift
Requirements
The ideal candidate for this position is a self-driven
individual with strong technical knowledge in IT systems and hardware. You
should have excellent analytical and problem-solving skills, as well as the
ability to effectively communicate complex technical information to clients., Minimum of [3] years of experience in IT support or a
related field.
·
Strong knowledge of hardware and software installation,
configuration, and troubleshooting.
·
Familiarity with various operating systems, including
Windows Operating System.
·
Ability to effectively communicate technical information to
clients of varying technical expertise.
·
Excellent problem-solving and analytical skills.
·
Strong attention to detail and ability to prioritize tasks.
·
Proven ability to work independently and efficiently in a
fast-paced environment.
·
Valid driver’s license and willingness to travel to client
Benefits & conditions
Starting at $30.00 per hour, Other, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k) matching, Referral program, Employee discount, Paid training
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Prepare application
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