Windows/Linux Admin with Splunk & Dynatrace

We are seeking an experienced Application Production Support Engineer to provide daytoday support for critical applications within the Global Wealth and Investment Management GWIM organization The role focuses on production stability incident management infrastructure triage monitoring process improvement and stakeholder communication The ideal candidate will have strong experience supporting enterprise applications across Windows and Linux environments with a proven ability to troubleshoot complex issues and restore services in highpressure production environments, * Provide daytoday production support for businesscritical applications

• Review application server and infrastructure logs to identify and resolve issues proactively
• Manage production incidents including userimpacting issues branch outages and infrastructurerelated events
• Coordinate with problem management teams to perform root cause analysis and implement permanent fixes
• Develop and maintain operational runbooks monitoring dashboards and ing mechanisms
• Partner with infrastructure application and support teams to address technology and process gaps
• Ensure timely communication and status updates to stakeholders management and senior leadership during incidents
• Drive continuous service improvement initiatives focused on availability stability and operational efficiency
• Support production releases maintenance activities and change implementations
• Contribute to knowledge sharing and operational readiness across support teams

• Application Production Support
• Windows Linux Server Administration
• Incident Problem Management
• Log Analysis and Troubleshooting
• Monitoring and ing Tools
• Infrastructure Support Triage
• Production Issue Resolution
• Root Cause Analysis RCA
• Runbook Development
• Service Restoration Availability Management

Secondary Skills

• ITIL Processes
• Automation Scripting PowerShell Shell Python
• Knowledge Management
• Process Improvement Initiatives
• Application Performance Monitoring
• Change Release Management
• Middleware and Infrastructure Support
• Stakeholder Communication
• Service Stability Engineering, * Experience supporting applications in the Banking or Financial Services domain
• Strong understanding of enterprise production support and service management processes
• Experience working in 24x7 support environments
• Exposure to monitoring tools such as Splunk Dynatrace AppDynamics or similar platforms
• Familiarity with infrastructure and application support across distributed systems, Mandatory Skills : Monitoring & Observability, ServiceNow ITSM

Other details

Actual compensation within the range will be dependent upon the individual’s skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation., Compensation range: $52,000.00 to $114,000.00 per year

LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert