Receptionist / Service Call Coordinator

• Answer incoming phone calls promptly and professionally.
• Receive and document service calls for our automotive lift department.
• Accurately record customer information and service requests in a Microsoft Word table.
• Ensure all service call information is complete, accurate, and properly documented.
• Perform light clerical duties, including filing, scanning, photocopying, and general office support.
• Assist with day-to-day administrative tasks as needed.
• Help maintain an organized and professional office environment.

This position is ideal for someone who is organized, personable, and comfortable handling multiple tasks in a fast-paced, friendly office environment. Responsibilities include answering incoming calls, accurately documenting service requests, and performing general clerical duties., * Excellent attention to detail and a strong commitment to accuracy.

• Proficiency in Microsoft Word, Excel, and Outlook is required.
• Strong organizational skills and the ability to multitask effectively.
• Professional telephone etiquette and clear communication skills.
• Ability to work efficiently in a fast-paced office while maintaining accuracy.
• Dependable, punctual, personable, and able to work well with others.
• Previous receptionist, customer service, or clerical experience preferred.

The Ideal Candidate

We are looking for someone who takes pride in their work, has a positive attitude, and enjoys being part of a congenial, cooperative office team. The right candidate will be comfortable answering phones, accurately recording service requests, using Microsoft Office applications, and helping the Service Department run smoothly throughout the day.

If you are organized, reliable, detail-oriented, and enjoy a combination of telephone and clerical responsibilities, we encourage you to apply!