Smartphone and Computer Repair Technician

uBreakiFix
New York, NY, United States
22 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$37,440.0 - $52,000.0
Working hours
Shift work
Job source

Tech stack

Macintosh Computers Computer Maintenance Microsoft Office

Job description

Hiring for the Huntington location.

Greet customers in a friendly manner and maintain a positive work environment

Diagnose, troubleshoot, provide repair estimates and repair devices.

Clear communications in providing recommendations for problem resolution. Excellent communication skills in communicating complex technical issues to customers in a non-technical manner. Provide repair and replacement estimates to customers, both in person and over the phone. Ensure that all repairs meet or exceed uBreakiFix quality standards

Promotions ladder: Technicians become Assistant Managers, Assistant Manager become Managers, Managers become Owners.

Requirements

Looking for ambitious repair technicians who are passionate about technology and devoted to building their repair skillsets., Outstanding customer service skills. uBreakiFix is not just a REPAIR business. It’s a PEOPLE business.

  • Excellent technical, problem solving, and analytic skills
  • Exceptional organizational skills-Strong written and oral communication skills
  • Proficient in Microsoft Office
  • Work well in team environment-Ability to work flexible hours, including weekends and holidays
  • High school diploma or GED

PREFERRED QUALIFICATIONS

  • A+ Certification but not required
  • Apple Certified Macintosh Technician (ACMT)
  • Experience repairing electronics, smartphones, PC/MACs, and game consoles
  • Technical degree or certification in Electronics or Consumer Electronics
  • Previous experience working at retail electronics store

Job Types: Full-time, Part-time, * High school or equivalent (Preferred), * Customer Service: 1 year (Required), * Smartphone Repair: 2 years (Preferred)

  • Computer Repair: 2 years (Preferred)
  • Customer Service: 2 years (Preferred)

Benefits & conditions

  • Employee discount
  • Flexible schedule
  • Professional development assistance
  • Referral program

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift

Supplemental Pay:

  • Bonus pay
  • Commission pay
  • Tips

About the company

Since its inception in 2009, uBreakiFix has grown to more than 200 stores in markets across the U.S and Canada. But the best part is that we’re currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers? Well then come join one of the largest and most reputable smartphone repair companies in the US.

The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes and PlayStations, to cameras, laptops and computers. Do you have broken glass on your iPhone? A virus that your PC can’t seem to get rid of? A Mac that just won’t shake software issues? An iPhone that needs to be jailbroken and unlocked? A Samsung Galaxy that isn’t running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast

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