Enterprise Applications Manager

Husch Blackwell LLP
Kansas City, MO, United States
22 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source

Tech stack

Application Portfolio Management Business Systems Computer Engineering Internet Information Services (IIS) Windows Servers Enterprise Software Applications Information Technology

Job description

The Enterprise Application Manager is responsible for supporting the firm’s enterprise and practice facing applications. This position will manage a team of individuals tasked with supporting and maintaining all the firm’s enterprise applications. Essential functions include:

  • Administer, maintain, and support the firm’s enterprise and practice-facing application portfolio, including system operations, upgrades, modifications, capacity planning, quality control, testing, and documentation.
  • Lead troubleshooting and resolution of enterprise application issues, collaborating with the Help Desk and other Information Technology personnel to meet service levels, communicate solutions, and maintain superior end-user experience.
  • Work with vendors to ensure that applications are current.
  • Maintains documentation for enterprise configurations.
  • Work with Business Analysis adhering to procedures for control of programs and documentation.
  • Maintain a general working knowledge of all applications and in-house enhancements.
  • Has a clear understanding of the integration touch points and dependencies between systems.
  • Collaborate with team members to ensure they are up to date with documentation and knowledge to support firm enterprise software.
  • Defines, analyzes and evaluates business systems and user, department and practice group needs relating to technology solutions.
  • Make recommendations on modifications, enhancements, replacements and other improvements to the Firm’s practice facing applications.
  • Provides year end budget for all enterprise applications including upgrades, new purchases, and associated costs .
  • Provides project management functions for projects and activities including but not limited to project scoping, budgeting, task scheduling, resource recommendations and skill alignment.
  • Aids Help Desk Analysts and firm users after normal business hours.
  • Other duties as coordinated or assigned by the Director.

Requirements

  • 4-year degree with major coursework in related field; or combination of education and commensurate work experience required.
  • 5 years’ management experience in related field required; experience in a professional services environment preferred.
  • 5+ years’ experience in application implementation, administration, and support required.
  • Strong Knowledge of the Windows Server Administration (IIS Administration Preferred).
  • Experience with eDOCS, Net Documents, iManage, contract and vendor management/collaboration., Required
  • 5 year(s): Management experience in related field.
  • 5 year(s): Experience in application implementation, administration, and support.
  • Strong Knowledge of the Windows Server Administration (IIS Administration Preferred).
  • Experience with eDOCS, Net Documents, Imanage, contract and vendor management/collaboration.

Preferred

  • 5 year(s): Experience in a professional services environment, Required
  • Bachelors or better in Computer Engineering or related field

About the company

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.

At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.

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