Analyst Programmer

This recruitment will be used to fill one full-time Analyst Programmer, competency level 2, position for the Office of Digital Engagement, Marketing, and Information Technology at Oregon State University.

Join Oregon State University’s Digital Engagement, Marketing, and Information Technology team to develop and support the systems that help students move from interest to enrollment. This Analyst Programmer 2 position focuses on the undergraduate Technolutions Slate CRM, including portals, forms, application processes, communications support, and integrations.

Reporting to the Associate Director, Enrollment Systems and Application Delivery, you will work with developers, CRM colleagues, and Enrollment Management partners to translate business needs into reliable, maintainable technical solutions. Your work will include troubleshooting, testing, end-user support, and technical documentation.

The position is based in Corvallis, Oregon. Remote work may be considered under university policy and the needs of the position., * Administer and maintain undergraduate Slate configurations, portals, forms, applications, data, and permissions.

• Develop and test custom applications and integrations using Slate configuration capabilities and supported technologies such as SQL, JavaScript, and HTML.
• Support CRM communications, campaign components, audience selections, business rules, and production troubleshooting.
• Resolve stakeholder help requests, translate technical information, and provide end-user assistance.
• Develop and maintain technical process documentation, procedures, and the development library.
• Collaborate with the undergraduate Slate development team and participate in code reviews.

• This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor’s degree in computer science, or an equivalent amount of training and applied experience.
• Self-directed and able to work independently with minimal oversight, as well as lead cross-department and/or cross-functional teams to determine requirements and implement systems and software solutions.
• Strong communication and written/organizational skills.
• Ability to monitor progress and track details/data/information/activities.
• Ability to interpret policy and procedure and explain to technical and non-technical audiences. Ability to identify issues and constraints and work independently to resolve them. *

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months., * Bachelor’s degree in computer science, Business/Management Information Systems, or similar area of study.

• Three or more years of experience with Technolutions Slate CRM software administration and configuration.
• Three or more years of experience with SQL, XML, JavaScript; intermediate to advanced knowledge of computer applications for relationship management.
• Information Technology experience in higher education or government.
• Experience with Ellucian’s Banner ERP.
• Experience with and knowledge of academic policies and procedures in a higher education setting.
• A demonstrable commitment to promoting and enhancing inclusive excellence.

Starting salary will be commensurate with skills, education, and experience., Typically, 8:00 a.m. to 5:00 p.m., with occasional evening or weekend work to provide post-migration testing. This is a full-time, 100% FTE, 12-month, regular classified staff position based in Corvallis, Oregon. Remote work may be considered under university policy and the needs of the position.