Agile Scrum Master

The Scrum Master serves as a servant leader for agile delivery teams, partnering closely with Product Owners, Technology Leads, Developers, Quality Engineers, Business Analysts, and stakeholders to enable successful delivery of business and technology solutions. This role is responsible for facilitating Agile ceremonies, promoting Agile best practices, tracking delivery progress, managing risks and dependencies, and fostering high-performing, self-organizing teams. The Scrum Master acts as a coach and facilitator, helping teams continuously improve delivery effectiveness while ensuring alignment with organizational priorities and technology operating models.

In addition, this role supports business as usual delivery as well as strategic initiatives by creating greater transparency, accountability, and operational effectiveness across the delivery organization. Key duties include serving as a Delivery Lead and Senior Technology Business Analyst supporting client-facing platforms used by Global Markets institutional clients., * Develop and maintain a deep understanding of application functionality, architecture, and integrations to effectively communicate platform capabilities to business stakeholders and technology partners.

• Act as a primary liaison between Lines of Business, Global Technology engineering teams, and enterprise partners to ensure alignment across delivery, risk, and control requirements.
• Elicit, analyze, and document business, regulatory, and technology requirements in accordance with corporate standards.
• Translate requirements into clear user stories, functional specifications, and acceptance criteria to support accurate development, testing, and implementation.
• Lead end-to-end delivery execution across the Software Development Lifecycle (SDLC), including planning, dependency management, milestone tracking, and issue resolution.
• Ensure compliance with change management, risk, and governance frameworks, including enterprise technology controls.
• Execute program and project governance processes, including required forums and artifacts.
• Serve as Scrum Master for agile delivery teams, facilitating agile ceremonies and ensuring adherence to agile practices.
• Manage work intake, prioritization, and execution using standard JIRA workflows and tooling.
• Track, analyze, and report delivery health, agile metrics, risks, and dependencies to provide transparency to senior stakeholders.

Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.

Experience: Proven experience serving as a Scrum Master in an Agile technology delivery environment. Demonstrated background working within large, matrixed organizations with multiple stakeholders and managing multiple priorities in a fast-paced technology environment.

Technical Skills: Deep understanding of Agile, Scrum, Kanban, and Lean principles. Strong knowledge of Software Development Lifecycle (SDLC) processes, delivery governance, and proficiency with Agile delivery tools such as Jira, Azure DevOps, Rally, or equivalent platforms., * Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), or equivalent Agile certification.

• Experience within financial services, banking, or other highly regulated industries.
• Knowledge of SAFe Agile frameworks and Program Increment (PI) planning processes.
• Understanding of DevOps practices, CI/CD pipelines, and modern software delivery approaches.
• Familiarity with technology risk, audit, compliance, and regulatory requirements.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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