Field Technology Specialist

Ruscilli Construction
Dublin, OH, United States
28 days ago
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Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Experience level
Experienced
Experience required
2 years minimum
Compensation
$62,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Desktop Computing Networking Hardware Networking Basics Windows Remote Assistance Wireless Networks Information Technology

Job description

The Field Technology Specialist will divide their time between the corporate office and construction jobsites, serving as the primary IT resource for field operations. This role is responsible for deploying, configuring, maintaining, and supporting technology used on construction projects and remote locations, while also providing onsite technical assistance when issues cannot be resolved remotely. The position requires regular travel to jobsites to install equipment, troubleshoot technology issues, and ensure project teams have reliable and secure access to the tools needed to perform their work., * Deploy, configure, and support jobsite technology, including networking equipment, conference room systems, printers, security cameras, and workstation hardware.

  • Transport, install, and maintain technology equipment at active construction projects and remote office locations.
  • Provide onsite technical support when remote assistance is not sufficient, minimizing employee downtime and reducing unnecessary travel to the office.
  • Troubleshoot and resolve hardware, software, networking, and connectivity issues, escalating complex issues to the IT team as needed.
  • Assist with technology deployment and workstation setup as part of the headquarters move and future office expansion projects.
  • Manage and maintain IT inventory, including equipment tracking, asset deployment, returns, and lifecycle management.
  • Perform equipment refreshes, workstation replacements, and jobsite technology relocations.
  • Ensure jobsite technology deployments adhere to established IT standards, approved configurations, and equipment guidelines to maintain consistency, security, and reliability across projects.
  • Coordinate with project teams to assess technology needs and ensure sites are properly equipped throughout the project lifecycle.
  • Support other IT initiatives and projects as assigned.

Work Environment & Schedule

This position is a hybrid field-based role that requires regularly working from the corporate office, active construction jobsites, and other company locations. Time will typically be split between office-based planning and support activities and onsite technology deployment, troubleshooting, and project support. Travel throughout the region is a routine and essential function of the position.

This person will split their time between the office and active jobsites and will serve as the primary IT resource supporting our field teams. The role will focus on deploying, configuring, and supporting technology used on construction projects, as well as providing onsite technical assistance when issues cannot be resolved remotely.

Requirements

· Associate degree, technical certification, trade school training, or equivalent hands-on experience in Information Technology, Networking, Electronics, Construction Technology, or a related field preferred.

· 2-5 years of experience supporting technology, networking, AV systems, telecommunications, field service operations, or construction technology.

· Strong troubleshooting skills for computers, mobile devices, printers, networking equipment, and connectivity issues.

· Working knowledge of Microsoft 365, Windows devices, wireless networking, and basic networking concepts.

· Comfortable using hand and power tools to mount displays, install equipment, assemble racks, and perform light technology-related installation work.

· Strong customer service, communication, and organizational skills.

· Ability to work independently, prioritize competing requests, and manage multiple jobsites.

· Experience supporting field personnel, construction projects, or remote locations preferred.

· Relevant certifications (CompTIA A+, Network+, Microsoft, Cisco Meraki, etc.) preferred but not required.

· Valid driver’s license and ability to travel regularly to jobsites throughout the region.

· Ability to lift and move technology equipment as required., Four year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

Benefits & conditions

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Tuition reimbursement
  • Vision insurance

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