IT Technician

L&S Electric, Inc. is hiring a mid-level IT Technician to keep our networks, servers, and end-user systems running reliably. You will build and maintain infrastructure, keep systems patched and secure, and support employees day to day. Experience with the Microsoft Power Platform is a plus and will let you help automate and improve how our teams work., Networking

• Install, configure, and troubleshoot switches, wireless access points, and firewalls.

• Monitor network performance and resolve connectivity, VLAN, and DHCP/DNS issues.

• Assist with network closet and rack buildouts, including labeling and documentation.

Server builds and administration

• Build, configure, and deploy physical and virtual servers to company standards.

• Administer Windows Server roles, Active Directory, Group Policy, and file and print services.

• Support backup jobs, verify restores, and document and test disaster recovery runbooks.

Updates and patch management

• Apply operating system, firmware, and application updates to servers, workstations, and network gear.

• Schedule maintenance windows, test updates, and report on patch compliance.

• Follow the change management process for all production changes.

• Remediate vulnerabilities identified by security scans or audits, in coordination with the security engineer.

General IT support

• Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripherals, escalating to senior IT staff or outside vendors as needed.

• Manage user accounts, licensing, and access in Active Directory and Microsoft 365.

• Set up, image, and deploy new equipment; handle onboarding and offboarding tasks.

• Track and resolve requests in the ticketing system, communicating clearly with users.

• Write and maintain technical documentation and knowledge base articles.

• Perform other duties as assigned.

• 3 to 5 years of hands-on IT experience in a technician, support, or junior systems role.

• Working knowledge of TCP/IP, VLANs, DNS, DHCP, and Wi-Fi, with experience configuring and troubleshooting switches and access points.

• Experience building and configuring Windows Server systems, including Active Directory and Group Policy.

• Familiarity with virtualization (including hyperconverged platforms), server hardware, and backup software.

• Experience managing updates and patches across servers and endpoints.

• Strong troubleshooting skills for Windows endpoints, mobile devices, and common business applications.

• Experience with Microsoft 365 administration, including user, license, and mailbox management.

• Clear written and verbal communication, with a service-minded approach to working with non-technical users.

• Ability to prioritize multiple requests and work independently with limited supervision.

• High school diploma or equivalent; associate or bachelor’s degree in IT or a related field, or equivalent experience.

• Valid driver’s license and an acceptable driving record.

Preferred Qualifications

These are not required, but they will set a candidate apart.

• Experience with the Microsoft Power Platform (Power Automate, Power Apps, SharePoint, or Dataverse) to automate processes or build internal tools.

• Working knowledge of PowerShell or another scripting language for administration tasks.

• Experience with Microsoft Entra ID (Azure AD), Exchange Online, mobile device management, cloud-managed networking, or VoIP phone systems.

• Industry certifications such as CompTIA A+, Network+, or Security+, Microsoft MD-102, AZ-104, or PL-900, or Cisco CCNA.

• Experience in a manufacturing, industrial, or multi-site business environment.

• Work is primarily in an office and network closet setting, with occasional site visits.

• Essential physical functions, with or without reasonable accommodation: occasionally lift and carry up to 50 pounds, climb ladders, and work in tight spaces such as network closets and ceilings.

• Occasional after-hours or weekend work for maintenance windows and urgent outages.

• Participation in an on-call rotation is required.

Why L & S Electric?

We don’t just offer a job-we offer a future. At L&S Electric, we believe in rewarding our team with benefits that truly make a difference.

Your Benefits:

• Health First: Medical, dental, and vision coverage for you and your family.
• Peace of Mind: Company-paid short-term disability and life insurance.
• Financial Well-being: 401(k) with generous match.
• Time to Recharge: 3 weeks PTO, 7 paid holidays, plus volunteer time off.
• Your Tools, On Us: Safety glasses and shoe programs.
• More Than a Paycheck: Performance-based bonus opportunities.
• Support When You Need It: Employee Assistance Program at no cost.