IT Field Service Technician

• Install, configure, and troubleshoot desktops, laptops, monitors, printers, phones, cameras, and other IT equipment.
• Set up and maintain routers, switches, Wi-Fi access points, Ethernet connections, and network infrastructure.
• Install and troubleshoot cellular and satellite internet solutions, including LTE/5G hotspots, cellular modems, antennas, and Starlink equipment.
• Configure and support smartphones, tablets, mobile applications, email, and mobile device management (MDM).
• Install and terminate copper and fiber cabling as required.
• Set up technology infrastructure for new construction jobsites and temporary mobile offices.
• Troubleshoot hardware, software, Windows applications, network connectivity, and internet access issues.
• Support security cameras, phone systems, and multifactor authentication (MFA/2FA).
• Perform equipment deployment, asset tracking, collection, and inventory documentation.
• Coordinate with vendors and service providers to resolve technical issues.
• Maintain accurate records of installations, configurations, troubleshooting activities, and service resolutions.
• Follow applicable jobsite safety procedures and travel to multiple locations as required.

We are seeking an experienced Field Service Technician to install, configure, and support IT infrastructure at construction jobsites and temporary mobile offices. The ideal candidate has hands-on experience with computer hardware, network equipment, cellular and satellite internet connectivity, mobile devices, and troubleshooting technical issues in the field.

This is a hands-on technical role involving new jobsite technology deployments, ongoing IT support, equipment troubleshooting, and connectivity solutions. Candidates must be comfortable working independently, traveling frequently, and supporting multiple jobsite locations., * Minimum 3 years of experience in IT support, desktop support, help desk, systems support, network support, or IT field service.

• Hands-on experience installing, configuring, and troubleshooting computers, workstations, peripherals, and IT hardware.
• Experience setting up network routers, switches, Wi-Fi access points, and wired/wireless connections.
• Practical experience with cellular internet solutions, including LTE/5G hotspots, cellular routers/modems, or antennas.
• Experience supporting smartphones, tablets, and other mobile devices.
• Ability to troubleshoot hardware, software, internet connectivity, and networking issues independently.
• Valid driver’s license, reliable transportation, and a driving record that meets the requirement of no violations or disqualifying issues during the past five years, subject to motor vehicle record (MVR) screening.
• Willingness to travel frequently by personal vehicle or air, including overnight stays.
• Ability to lift and carry equipment weighing up to 30 pounds and work in varying construction jobsite conditions.
• Strong communication, documentation, organization, and problem-solving skills.

Preferred Qualifications

• Experience installing or supporting Starlink or other satellite internet systems.
• Experience with Cisco routers, switches, and wireless access points.
• Knowledge of copper/fiber cabling, network installation, and connectivity troubleshooting.
• Experience with construction jobsites, temporary offices, or mobile IT deployments.
• Familiarity with security cameras, access control, MDM, cloud-based services, and remote support tools.
• CompTIA A+, Network+, Cisco, or other relevant technical certifications.

Travel Requirements

Frequent travel to construction jobsites across regional and nationwide locations is required. Travel may involve driving a personal vehicle, flying, and staying overnight. Authorized travel expenses will be paid or reimbursed according to company policy., * Hands-on experience with networking, mobile technology, and field IT infrastructure.

• Opportunity to work independently across diverse construction environments.
• Travel expenses paid or reimbursed according to company policy., Applicants must be willing to complete an MVR screening and meet the position’s travel and driving requirements.