Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$70,000.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Law Practice Management Software Databases Data Security Data Systems Desktop Computing Network Troubleshooting Microsoft Office Computer Networking Systems Tablet Computers Information Technology

Job description

• Provide day-to-day technical support to staff, including troubleshooting hardware, software, and network issues
• Maintain and monitor computers, printers, tablets, and other devices across program sites
• Support data systems, including child assessment platforms and program databases
• Ensure data security, confidentiality, and compliance with program policies and regulations
• Assist with technology setup for classrooms and offices
• Coordinate with external IT vendors as needed
• Provide basic training and guidance to staff on technology use
• Maintain inventory of IT equipment and recommend upgrades or replacements

Requirements

• Associate’s degree in Information Technology or related field (or equivalent experience)
• Experience providing IT support in a professional setting (experience in education or nonprofit settings preferred)
• Knowledge of Microsoft Office and common operating systems
• Familiarity with network systems, troubleshooting, and device management
• Strong problem-solving skills and ability to communicate technical information in a clear, supportive manner
• Ability to work independently and manage multiple priorities, * Experience with early childhood data systems (e.g., child assessment or case management software)
• Understanding of confidentiality requirements in programs serving children and families

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.indeed.com

Prepare application

• Draft this with your agent
• Open in Claude
• Open in ChatGPT
• Copy prompt