Epicor Technical Specialist

• Provide technical and functional support for the Epicor ERP system, troubleshooting issues, resolving user requests, and ensuring efficient day-to-day system performance.
• Develop, maintain, and support Epicor customizations, including dashboards, BAQs, BPMs, workflows, and other system enhancements to meet business needs.
• Partner with internal stakeholders to understand business processes, identify improvement opportunities, and implement solutions that increase efficiency and user experience.
• Deliver Epicor user training, create and maintain system documentation, and assist with testing, upgrades, implementations, and continuous improvement initiatives.
• Serve as a backup resource for general IT helpdesk support while maintaining a high level of customer service and collaborating with vendors, developers, and end users to resolve issues and drive enhancements.

Are you an experienced Epicor ERP professional looking to make a direct impact on business operations? As an Epicor Technical Specialist, you’ll serve as the go-to expert for Epicor support, troubleshooting, customizations, reporting, and process improvement. This role is ideal for someone with multiple years of Epicor 10.2/Kinetic experience, strong SQL and C# skills, and a passion for solving complex problems while partnering with users across the organization to drive efficiency and success., * 5+ years of Epicor ERP experience (10.2 and Kinetic required), with strong technical skills in SQL, C#, Crystal Reports, and advanced Microsoft Excel.

• Strong understanding of business operations, including finance, inventory management, manufacturing, and operational processes; manufacturing industry experience preferred.
• Experience supporting ERP systems through ticketing systems, troubleshooting, documentation, reporting, and continuous process improvement.
• Proven ability to analyze complex issues, manage multiple priorities, and quickly learn new systems and technologies in a fast-paced environment.
• Customer-focused team player who is adaptable, self-motivated, detail-oriented, and able to work both independently and collaboratively.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Epicor Technical Specialist Details:

• Direct Hire position
• $100,000.00 to $130,000.00 /annually
• First Shift (Monday through Friday from 08:00am to 05:00pm)