Salesforce Administrator

• Configure and maintain Salesforce objects, fields, page layouts, flows, and validations to support school operations and central teams.
• Manage user setup, roles, profiles, permission sets, and security to ensure data integrity and compliance.
• Design and maintain reports and dashboards for school leaders and network teams to drive data-informed decisions.
• Perform regular data imports, cleansing, deduplication, and quality audits across student, staff, and operational data.
• Partner with academic, operations, and data teams to translate school needs into scalable Salesforce solutions.
• Support and troubleshoot issues, responding quickly to tickets and training end users on Salesforce best practices.
• Document configurations, workflows, and processes to ensure reliability, transparency, and knowledge transfer.
• Collaborate with technology and data teams on integrations between Salesforce and other K-12 systems (SIS, HR, etc.).

• Salesforce administration
• Salesforce configuration
• User management
• Permission sets & profiles
• Custom reports & dashboards
• Data imports & data quality
• Salesforce automation (flows/process builder)
• System integrations
• SQL or SOQL querying
• Education data & K-12 operations

Success Academy Charter Schools, Inc., a high-performing K-12 charter network in New York City, seeks a Salesforce Administrator to own and optimize our Salesforce environment. In this fast-paced, mission-driven role, you will configure Salesforce to support school and network operations, manage users and security, and build reports and dashboards that power data-driven decisions. You will lead data quality efforts, support integrations with K-12 systems, and provide responsive user support and training. This role offers the opportunity to drive educational equity at scale while gaining rapid responsibility, intensive learning, and career growth.